Moderation - Admin

Is there a store in London that sells or repairs Fig Phones?

🏪 Store & Service Store Visit 1x asked 0 variants 0 scripts 088643a3_recording-3636549924.txt

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The customer is unable to see certain text messages that were received but not displayed on their phone.

💬 Messaging SMS Text Messages 1x asked 0 variants 4 scripts 56c4869c_recording-3637776624.txt

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The customer wants to change the shipping address for an order that was already placed.

💳 Account & Billing Order Pickup 1x asked 0 variants 4 scripts 0dd0130e_recording-3645484118.txt

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The customer is experiencing issues with the camera app missing after a motherboard replacement.

📱 Device Issues Camera 1x asked 0 variants 1 scripts 9ea473a7_recording-3635142755.txt

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Can I download the weather app on my Fig kosher phone?

💻 Apps & Software Settings Issues 1x asked 0 variants 1 scripts fc723026_recording-3638772301.txt

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The customer is having issues with Android Auto not working on their Fig Core phone and needs guidance on updating the software.

💻 Apps & Software Software Updates 1x asked 0 variants 0 scripts 0f1d0a30_recording-3637632658.txt

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The device shuts off randomly and may have a battery issue.

📱 Device Issues Battery & Charging 1x asked 0 variants 0 scripts 4a5b9dd2_recording-3641215848.txt

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Customer is frustrated about the delay in the repair of their phone, which has not been ready after two weeks.

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 501aafba_recording-3648056989.txt

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The customer is having trouble with dictation on their phone.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 6c613a55_recording-3637456833.txt

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How can I cancel an account and request a refund for a recent charge?

💳 Account & Billing Account Access 1x asked 0 variants 4 scripts abe846e0_recording-3634503733.txt

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Can I get a phone case for a different phone model?

🏪 Store & Service Device Repair 1x asked 0 variants 2 scripts d5f3c67f_recording-3639135523.txt

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The customer is experiencing issues with their phone connecting to Canadian phone towers while traveling.

🌐 Data & Internet No Data Connection 1x asked 0 variants 5 scripts fc2940c2_recording-3620247366.txt

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The customer is inquiring about the tracking information for a shipment that was supposed to be sent but has not been received.

🏪 Store & Service Order Pickup 1x asked 0 variants 3 scripts 0f08a58c_recording-3622120520.txt

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Customer is unable to receive texts from an iPhone after a phone update.

💬 Messaging SMS Text Messages 1x asked 0 variants 3 scripts 8dfd3160_recording-3649555815.txt

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The customer is experiencing intermittent issues with sending pictures and using T9 word and voice recognition due to data problems.

🌐 Data & Internet No Data Connection 1x asked 0 variants 8 scripts defdc7b9_recording-3644170598.txt

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The phone went blank and cannot load the Android system.

📱 Device Issues Power & Boot 1x asked 0 variants 9 scripts 72dacec9_recording-3646822053.txt

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The customer's phone screen stopped working after experiencing intermittent shutdowns.

📱 Device Issues Screen & Display 1x asked 0 variants 4 scripts 76538805_recording-3646556569.txt

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How can I remove the MMS restriction on my Fig phone?

💻 Apps & Software Settings Issues 2x asked 1 variants 14 scripts b7eb038e_recording-3637219208.txt

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How do I transfer files from my old phone to my new Fig phone?

💻 Apps & Software Settings Issues 1x asked 0 variants 0 scripts 0391b67a_recording-3640543033.txt

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The customer is experiencing a black screen on a newly purchased fixed phone.

📱 Device Issues Screen & Display 1x asked 0 variants 5 scripts f36dac53_recording-3621588293.txt

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