Moderation - Admin

The customer is unable to access their music app due to an error.

💻 Apps & Software Settings Issues 1x asked 0 variants 14 scripts 64952cca_recording-3648550345.txt

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The customer is experiencing issues with the settings search function on their phone.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 3df0b193_recording-3648187500.txt

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How much does it cost to fix a broken Fig phone?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts c4ab77a4_recording-3620091008.txt

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The customer is unable to switch between camera options on their phone.

📱 Device Issues Camera 1x asked 0 variants 3 scripts 3904e94b_recording-3636587992.txt

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The phone does not charge properly and has a loose charging port.

📱 Device Issues Battery & Charging 1x asked 0 variants 5 scripts dedae862_recording-3647877095.txt

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The customer is having trouble charging their phone and wants to order a charger.

📱 Device Issues Battery & Charging 1x asked 0 variants 3 scripts 8550c602_recording-3634507939.txt

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How to switch between multiple user accounts on the device?

💻 Apps & Software Settings Issues 1x asked 0 variants 5 scripts f94db13a_recording-3635166750.txt

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How can I order a phone case that is not showing up on the website?

💻 Apps & Software Settings Issues 1x asked 0 variants 1 scripts 42f67fca_recording-3647783607.txt

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How to ensure roaming service is activated on a phone while traveling internationally?

🌐 Data & Internet No Data Connection 1x asked 0 variants 2 scripts 5069f133_recording-3640270601.txt

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Why wasn't I informed about the data loss when my phone was repaired?

🏪 Store & Service Device Repair 1x asked 0 variants 2 scripts a617d4f7_recording-3649719933.txt

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The customer is inquiring about options for a cracked phone and repair costs.

📱 Device Issues Physical Damage 1x asked 0 variants 3 scripts a1e4de53_recording-3639031404.txt

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The customer is experiencing issues with the camera quality on their phone.

📱 Device Issues Camera 2x asked 1 variants 7 scripts 81d9acb3_recording-3649245217.txt

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Customer is frustrated about not receiving a battery they paid for and is inquiring about its status and delivery options.

📱 Device Issues Battery & Charging 1x asked 0 variants 3 scripts e84e93f3_recording-3634278385.txt

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Are more mini figs going to be available for purchase online soon?

🏪 Store & Service Order Pickup 1x asked 0 variants 3 scripts 4212afe9_recording-3644128297.txt

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How does the process of ordering and picking up a phone work?

🏪 Store & Service Order Pickup 1x asked 0 variants 11 scripts bcd92922_recording-3646500728.txt

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The customer's phone screen has stopped working and shows lines.

📱 Device Issues Screen & Display 1x asked 0 variants 0 scripts b5d12d4e_recording-3636567351.txt

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How can I connect my Fig Core phone to H2O and edit the APN settings?

📱 Device Issues Settings Issues 1x asked 0 variants 6 scripts 491794a2_recording-3647703650.txt

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Is there an update for the Android Auto feature and how to fix a calling issue on the Fig 2 Pro?

💻 Apps & Software Settings Issues 1x asked 0 variants 2 scripts b7616f04_recording-3639779800.txt

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How do I transfer files from my computer to my phone and set a wallpaper?

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts 665435a4_recording-3637821182.txt

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The phone automatically goes to the lowest volume during calls.

📱 Device Issues Audio & Sound 1x asked 0 variants 4 scripts bcc254ff_recording-3639313030.txt

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Content Moderation

Pending Questions (1630)