Moderation - Admin

Can we change the sizes of the interface in Figmini for better accessibility?

💻 Apps & Software Settings Issues 1x asked 0 variants 1 scripts a36b43fe_recording.txt

Best Script: You can make it a little bigger. In settings, go to Accessibility.

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The customer is inquiring about why their phone is not ringing for incoming calls.

📞 Calls & Voice Can't Receive Calls 1x asked 0 variants 0 scripts 65a909e5_recording.txt

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The customer is ending the call without a specific issue discussed.

❓ General Inquiry Other 1x asked 0 variants 0 scripts 825d46e0_recording.txt

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The customer is testing the call quality of their system.

📞 Calls & Voice Call Quality 1x asked 0 variants 0 scripts 207197e1_recording.txt

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The customer is checking in on the support representative's well-being.

❓ General Inquiry Other 1x asked 0 variants 0 scripts c915e514_recording.txt

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The customer is inquiring about the repair status of a phone with a broken shell and is frustrated about the long wait time for a replacement part.

📱 Device Issues Physical Damage 1x asked 0 variants 4 scripts 34cb71c7_recording-3634671623.txt

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The customer wants to buy a smaller phone and is inquiring about discounts and pickup options.

🏪 Store & Service Order Pickup 1x asked 0 variants 5 scripts 836b89ef_recording-3638470529.txt

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What is the status of a phone repair and what are the associated costs?

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts efbb3e3a_recording-3641357725.txt

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The customer is experiencing issues with a bloated battery and a phone that is not charging, making it unusable.

📱 Device Issues Battery & Charging 1x asked 0 variants 0 scripts c4e7c03d_recording-3637105910.txt

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The computer is not recognizing the phone when connected via cable.

📱 Device Issues Physical Damage 1x asked 0 variants 0 scripts be99212a_recording-3640050340.txt

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The customer is experiencing issues with their phone's screen being upside down and audio problems during calls.

📱 Device Issues Screen & Display 1x asked 0 variants 15 scripts 1d10eea6_recording-3639194941.txt

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The customer is experiencing issues with their SIM card not working in their phone.

📱 Device Issues SIM Card Issues 1x asked 0 variants 0 scripts d9d5d78c_recording-3644097916.txt

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How can I get a list of my phone repair tickets and the total amount owed?

🏪 Store & Service Device Repair 1x asked 0 variants 6 scripts 7eaece18_recording-3646839764.txt

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The customer is having trouble sharing audio recordings via Bluetooth on their phone.

💻 Apps & Software Settings Issues 1x asked 0 variants 9 scripts 7cb303a2_recording-3648433504.txt

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Why are picture texts not coming through in group messaging?

💬 Messaging Group Messages 1x asked 0 variants 7 scripts 7eb83fd9_recording-3634659943.txt

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Customer inquired about purchasing a phone and shipping options.

🏪 Store & Service Order Pickup 1x asked 0 variants 27 scripts 087823f0_recording-3645049306.txt

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The customer is experiencing weak network reception in the U.K. with their Fig phone.

🌐 Data & Internet No Data Connection 1x asked 0 variants 10 scripts caf1d711_recording-3636890741.txt

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The customer is unable to unlock their phone due to a screen issue.

📱 Device Issues Power & Boot 1x asked 0 variants 3 scripts fcf73971_recording-3645392645.txt

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The customer is unable to send text messages while using their phone in London, despite being able to make and receive calls.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts 5cd7b789_recording-3636534290.txt

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The customer experienced a blank screen and data loss on their Fig Mini phone and is inquiring about repair options and data recovery.

📱 Device Issues Screen & Display 1x asked 0 variants 8 scripts 2a398981_recording-3634217255.txt

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Pending Questions (1630)