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Pending Questions (1707)
The customer is experiencing issues with receiving text messages and is receiving frequent notifications about T-Mobile service and contacts.
Is the replacement phone being sent and when will the UPS label for the defective phone be provided?
Why does the call continue on the phone screen after hanging up when the call was initiated on the phone and then connected to Android Auto?
The customer is inquiring about the status of their phone repair and options for retrieving contacts.
The customer is experiencing repeated physical damage to their phone and is frustrated about repair costs and options.
The customer is inquiring about a charging port issue that has not been resolved for three months.
How can I resolve issues with a system update that froze during download and notifications for candle lighting that are coming at the wrong time?
The customer is experiencing compatibility issues with their new phone and AT&T SIM card.
The customer is inquiring about the repair status of their phone, specifically regarding issues with the speakerphone and microphone.
The customer's GPS location tracking is not functioning properly while using the Waze app.
Customer is experiencing issues with phone compatibility after switching service providers and needs assistance with obtaining a new number.
The customer is inquiring about the status of a broken phone replacement and whether they can pick it up in Israel instead of waiting for it to be shipped.
The customer is experiencing issues with the Waze app freezing and not providing directions after an update, and also has trouble connecting AirPods to their phone.
Customer is unable to find unread text messages that are indicated on the phone's outside screen.