Moderation - Admin

The customer is experiencing issues with the microphone and charging port of their phone and is inquiring about purchasing a new one.

📱 Device Issues Battery & Charging 1x asked 0 variants 4 scripts 3aea91cd_recording-3649848416.txt

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Customer is inquiring about service options and availability.

❓ General Inquiry Service Questions 2x asked 1 variants 0 scripts dff3b785_recording-3634707268.txt

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The customer is experiencing an issue with unread text messages still appearing on the front screen despite having read them.

💬 Messaging SMS Text Messages 1x asked 0 variants 5 scripts e11ea786_recording-3621562300.txt

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The customer is trying to activate a new phone that is locked.

📱 Device Issues Power & Boot 1x asked 0 variants 5 scripts c24fa777_recording-3638357920.txt

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The customer's phone screen won't turn on and needs to be repaired.

📱 Device Issues Screen & Display 1x asked 0 variants 4 scripts f39cb13e_recording-3634262791.txt

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The phone turned off unexpectedly and all data was erased.

📱 Device Issues Power & Boot 1x asked 0 variants 7 scripts 7a89925c_recording-3648450635.txt

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What is the process to become a wholesale distributor?

❓ General Inquiry Service Questions 1x asked 0 variants 2 scripts 168ed223_recording-3649309052.txt

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The customer wants a refund for a repair that could not be completed and is inquiring about the process.

💳 Account & Billing Payment Issues 1x asked 0 variants 1 scripts 7e611223_recording-3634178565.txt

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The phone is not turning on and displays a trust issue message.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts d544e6e5_recording-3620026969.txt

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Customer inquiring about the mailing of a repaired phone

🏪 Store & Service Device Repair 1x asked 0 variants 6 scripts bdf16e8d_recording-3639043898.txt

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The customer is experiencing a problem with a broken phone that is blinking and has a black screen after a fall.

📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts c7503b20_recording-3640787634.txt

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The customer is experiencing issues with the voice feature of the navigation app and the alarm clock not functioning properly.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts b257976b_recording-3638978182.txt

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The camera app is not functioning and the screen goes blank intermittently.

📱 Device Issues Camera 1x asked 0 variants 4 scripts d5b778b5_recording-3647058299.txt

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Can I open my device on my own to clean the camera lens?

📱 Device Issues Camera 1x asked 0 variants 1 scripts ee715fca_recording-3621595763.txt

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The keyboard is not consistently appearing on the phone, requiring multiple restarts to function.

💻 Apps & Software Settings Issues 1x asked 0 variants 2 scripts 1468a0cb_recording-3646721556.txt

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The customer is experiencing issues with missed text messages after a recent update and is inquiring about the update's purpose and app installation capabilities.

💻 Apps & Software Software Updates 1x asked 0 variants 0 scripts 413255aa_recording-3644102588.txt

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How does the data refill process work and what happens next month?

💳 Account & Billing Plan Changes 1x asked 0 variants 7 scripts 686a86f7_recording-3647086494.txt

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Customer inquired about weather features on a phone they ordered.

❓ General Inquiry Product Information 1x asked 0 variants 5 scripts 6bc0c59f_recording-3617497476.txt

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The customer is inquiring about an order for phone cases and wants to confirm the details.

🏪 Store & Service Order Pickup 1x asked 0 variants 4 scripts 8353ef58_recording-3649542409.txt

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When will the update for Android Auto be available and will there be any other benefits?

💻 Apps & Software Software Updates 1x asked 0 variants 4 scripts f0f2f6b0_recording-3649655863.txt

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Pending Questions (1687)