Moderation - Admin

How can I transfer my service to a new phone?

💳 Account & Billing Plan Changes 1x asked 0 variants 8 scripts 6d62eefe_recording-3636607791.txt

Edit Merge

How to organize music in folders on the Fig Bit Empty Player?

💻 Apps & Software Settings Issues 2x asked 1 variants 11 scripts b4ec2563_recording-3621535039.txt

Edit Merge

What is the status of a defective phone that was sent back for repair?

🏪 Store & Service Device Repair 3x asked 2 variants 14 scripts 0f6fab72_recording-3621866169.txt

Edit Merge

The customer is experiencing intermittent service issues with their Fig 2 Pro phone, including periods of no service and problems making calls.

📱 Device Issues Power & Boot 1x asked 0 variants 9 scripts 9ebf36cc_recording-3636556979.txt

Edit Merge

The customer is experiencing issues with a bloated battery and another phone that is not receiving incoming calls.

📱 Device Issues Battery & Charging 1x asked 0 variants 9 scripts d59e77ac_recording-3637105910.txt

Edit Merge

The customer is experiencing issues with dropped calls and is waiting for a replacement phone.

📱 Device Issues Calls & Voice 2x asked 1 variants 10 scripts 9d500aef_recording-3640157936.txt

Edit Merge

The computer is not recognizing the phone when connected via cable.

📱 Device Issues Physical Damage 1x asked 0 variants 0 scripts c198b234_recording-3640050340.txt

Edit Merge

The customer is experiencing issues with call management and functionality when using a second SIM card.

📱 Device Issues Buttons & Controls 2x asked 1 variants 13 scripts 03ea6380_recording-3637135064.txt

Edit Merge

Customer is inquiring about purchasing a new phone and seeking a discount after their previous phone broke within three months.

🏪 Store & Service Order Pickup 1x asked 0 variants 7 scripts 91ca8e60_recording-3638470529.txt

Edit Merge

The customer is unable to send messages in a group chat, and the messaging app shuts down when attempting to do so.

💬 Messaging Group Messages 1x asked 0 variants 0 scripts 6c0d7e3b_recording-3644811509.txt

Edit Merge

Customer is inquiring about the status and details of multiple phone repairs and requests a list of repair tickets.

📱 Device Issues Physical Damage 1x asked 0 variants 7 scripts 0503b17d_recording-3646839764.txt

Edit Merge

The customer is unable to make outgoing calls to numbers not saved in their contacts.

📞 Calls & Voice Can't Make Calls 2x asked 0 variants 0 scripts 501cc39b_recording-3634650930.txt

Edit Merge

The customer is having trouble entering the correct password on their Fig phone.

💻 Apps & Software Settings Issues 2x asked 1 variants 15 scripts ff87e8c5_recording-3646260642.txt

Edit Merge

The customer is experiencing issues with the phone's screen being upside down and audio problems during calls.

📱 Device Issues Screen & Display 1x asked 0 variants 15 scripts 6b0b0e2d_recording-3639194941.txt

Edit Merge

The customer is experiencing issues with message retrieval and camera functionality after a recent software update.

💻 Apps & Software Settings Issues 2x asked 1 variants 7 scripts c181b8d8_recording-3649338049.txt

Edit Merge

The customer is experiencing data connectivity issues with multiple phone services.

🌐 Data & Internet No Data Connection 30x asked 29 variants 128 scripts 3cb03700_recording-3641148603.txt

Edit Merge

The phone keeps dying quickly and doesn't hold a charge.

📱 Device Issues Battery & Charging 1x asked 0 variants 0 scripts 7ad411b9_recording-3646530720.txt

Edit Merge

The customer is experiencing issues with the voice-to-text feature and is unable to access the microphone after a software update.

💻 Apps & Software Settings Issues 2x asked 1 variants 8 scripts bf3b4885_recording-3640646267.txt

Edit Merge

The customer is experiencing issues with their Fig phone not working properly with AT&T due to IMEI problems.

📱 Device Issues Power & Boot 2x asked 1 variants 12 scripts 4d02212e_recording-3646692952.txt

Edit Merge

The customer is reporting multiple physical damages to their Fig Core phone and expressing dissatisfaction with its durability and performance.

📱 Device Issues Physical Damage 2x asked 1 variants 13 scripts 8f2326c3_recording-3621525090.txt

Edit Merge

Content Moderation

Pending Questions (1687)