Moderation - Admin

How to access weather and smart list features on a device

💻 Apps & Software Settings Issues 2x asked 1 variants 11 scripts fba3e9a9_recording-3634118425.txt

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The customer is experiencing issues with a phone battery that has puffed up and is not functioning, and is also trying to retrieve a loaner phone from a store.

📱 Device Issues Battery & Charging 2x asked 1 variants 4 scripts 1aaa50f7_recording-3638256303.txt

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The calendar on the new Fig phone is not displaying the correct days.

💻 Apps & Software Settings Issues 2x asked 1 variants 9 scripts 904563a7_recording-3638378508.txt

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The customer is experiencing an issue with their SIM card being recognized as invalid when used in a different phone.

📱 Device Issues SIM Card Issues 2x asked 0 variants 0 scripts a31e64ee_recording-3634002874.txt

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The customer is inquiring about the functionality of the USB port after a recent repair.

📱 Device Issues Battery & Charging 2x asked 1 variants 7 scripts ff5d92a3_recording-3649735041.txt

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The customer is experiencing issues with their phone not working properly in Europe and is unsure if they have the correct version for that region.

📱 Device Issues Physical Damage 2x asked 1 variants 10 scripts 39b63397_recording-3644169208.txt

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Where can we return a Fig phone purchased online?

🏪 Store & Service Order Pickup 2x asked 0 variants 0 scripts 6083bf0c_recording-3644423527.txt

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The customer is experiencing issues with apps crashing and returning to the home screen.

💻 Apps & Software App Crashes 2x asked 0 variants 0 scripts 59ea441c_recording-3649370210.txt

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The customer is unable to receive multi-messages due to data limitations.

💬 Messaging MMS & Media Messages 2x asked 1 variants 9 scripts aeb78aa4_recording-3649837810.txt

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The phone is not working consistently and shows no service despite an active plan.

📱 Device Issues Power & Boot 2x asked 1 variants 4 scripts 9b4f1969_recording-3639339289.txt

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How does the process of transferring my phone number to a new provider work?

💳 Account & Billing Plan Changes 2x asked 0 variants 0 scripts 2cf75ddd_recording-3645902374.txt

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How do I make the front screen of my Fig Core show the time?

📱 Device Issues Screen & Display 2x asked 1 variants 3 scripts a3bb1d25_recording-3650656894.txt

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The customer is experiencing issues with the charging port and the SIM card slot on their Fig phone after a repair.

📱 Device Issues Battery & Charging 1x asked 0 variants 4 scripts 41f2906c_recording-3639168016.txt

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What is the status of my online order without an email address?

💳 Account & Billing Order Pickup 2x asked 1 variants 9 scripts 5457b1f6_recording-3641273240.txt

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What is the most economical Fig Phone for a child and what accessories are needed?

❓ General Inquiry Product Information 2x asked 1 variants 23 scripts 05833c07_recording-3636590832.txt

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The customer is inquiring about the status of a device repair that was supposed to be shipped but may have been sent to the wrong address.

🏪 Store & Service Device Repair 2x asked 1 variants 11 scripts 447e3cb2_recording-3646593164.txt

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The customer is inquiring about the repair process and costs associated with a broken phone shell and charging port.

📱 Device Issues Physical Damage 3x asked 2 variants 27 scripts aa07f7da_recording-3638547214.txt

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The customer is unable to enter a password on their device, which is locked, and is experiencing issues with the screen going black.

📱 Device Issues Buttons & Controls 2x asked 0 variants 0 scripts 6d5cc450_recording-3644090897.txt

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The customer is inquiring about a phone that was sent for repair but is still not functioning properly, specifically regarding the SIM card reader.

📱 Device Issues Physical Damage 2x asked 1 variants 7 scripts e6005c48_recording-3644159939.txt

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The customer is having trouble using the talk-to-text feature on their phone.

💬 Messaging Messaging Apps 3x asked 2 variants 22 scripts 207626d3_recording-3637479938.txt

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Pending Questions (1687)