Moderation - Admin

Why is my phone using more data than normal?

🌐 Data & Internet Slow Data 1x asked 0 variants 0 scripts b6fa1e05_recording-3680214197.txt

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The phone is not reading the SIM card and needs an update to resolve the issue.

📱 Device Issues SIM Card Issues 1x asked 0 variants 0 scripts 7df5ac2d_recording-3676864065.txt

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The customer is experiencing issues with their data connection, specifically that their apps are not working due to running out of data.

🌐 Data & Internet No Data Connection 1x asked 0 variants 5 scripts 9bec9ebe_recording-3680252710.txt

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Why is the Fig phone not working in Canada while the T-Mobile phone does?

🌐 Data & Internet No Data Connection 1x asked 0 variants 4 scripts 9b733c67_recording-3675192654.txt

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Customer wants to change phone plans and needs account information.

💳 Account & Billing Plan Changes 7x asked 6 variants 40 scripts 44a8081b_recording-3674498020.txt

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The customer is experiencing an issue with phone call recording not functioning properly.

📞 Calls & Voice Voicemail 1x asked 0 variants 2 scripts b1ac4c15_recording-3667605800.txt

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The customer's phone hangs up during calls, making it difficult to communicate.

📞 Calls & Voice Can't Make Calls 1x asked 0 variants 3 scripts 2f61e7e4_recording-3660488966.txt

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Customer needs to refill their data plan

🌐 Data & Internet No Data Connection 1x asked 0 variants 0 scripts d48727e2_recording-3656574099.txt

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The customer is experiencing issues with text messaging and is inquiring about an app related to Pala membership.

💻 Apps & Software Messaging Apps 1x asked 0 variants 5 scripts dc770d09_recording-3654593310.txt

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The customer is experiencing issues with installing an upgrade to Android Auto.

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts 821aec08_recording-3674519535.txt

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How to obtain a transfer pin and account number combination?

💳 Account & Billing Account Access 1x asked 0 variants 0 scripts d4065346_recording-3670672317.txt

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The customer is experiencing frequent dropped calls and is inquiring about a known issue with the devices.

📱 Device Issues Call Quality 2x asked 1 variants 8 scripts 7957fd10_recording-3678555831.txt

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Did you receive the text confirming the address for sending a temporary SIM?

💬 Messaging SMS Text Messages 1x asked 0 variants 5 scripts 2b726de2_recording-3654359682.txt

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The nearby share feature is not working properly after a recent system update.

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts 82e90fa3_recording-3678649575.txt

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The customer is experiencing multiple issues with their phone, including charging problems, audio issues, and a broken screen.

📱 Device Issues Battery & Charging 2x asked 1 variants 6 scripts 2894a78a_recording-3662764601.txt

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Are the leather cases for the Fig Flip 2 available in stores?

🏪 Store & Service Order Pickup 1x asked 0 variants 5 scripts 6ce53a29_recording-3666830382.txt

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The customer is upset because all contacts and pictures were erased from their phone.

📱 Device Issues Storage 1x asked 0 variants 5 scripts 4d058a48_recording-3677169807.txt

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The music player stops when the phone is closed, and the customer is seeking a solution.

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 7c7293ef_recording-3660190310.txt

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The customer is inquiring about the status of their mailed-in phone repair and is unable to get updates.

🏪 Store & Service Device Repair 1x asked 0 variants 3 scripts 047916ab_recording-3651664657.txt

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How to save call recordings and change album art in the music player?

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 7c749577_recording-3678945023.txt

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Content Moderation

Pending Questions (1687)