Moderation - Admin

Customer wants to cancel their service due to switching to a new service provider.

💳 Account & Billing Plan Changes 1x asked 0 variants 1 scripts 793d1575_recording-3678906992.txt

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What should I do with a phone that snapped in half?

📱 Device Issues Physical Damage 1x asked 0 variants 6 scripts f4c1a7cd_recording-3672479481.txt

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When will the phone have a working hotspot option?

🌐 Data & Internet Hotspot 1x asked 0 variants 3 scripts ab1fbc7c_recording-3662025028.txt

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Can I forward calls and text messages between my Fig Phone and iPhone?

📞 Calls & Voice Can't Make Calls 1x asked 0 variants 5 scripts 3214e4db_recording-3651667932.txt

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The music player app is crashing and the customer is unable to reset it.

💻 Apps & Software App Crashes 1x asked 0 variants 11 scripts a6da06df_recording-3665658151.txt

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Can I transfer my number from Verizon to a Fig Flip Phone and can I receive emails on it?

❓ General Inquiry Product Information 1x asked 0 variants 7 scripts 4429b0ba_recording-3667499336.txt

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How should I send my device for repair and what information should I include?

📱 Device Issues Screen & Display 1x asked 0 variants 0 scripts b61a3beb_recording-3656020100.txt

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Can I receive a verification code on my phone even if I don't have SMS capabilities?

💬 Messaging SMS Text Messages 1x asked 0 variants 2 scripts 2f88f648_recording-3672510256.txt

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The customer is inquiring about warranty options and repair for a malfunctioning phone button and camera.

📱 Device Issues Buttons & Controls 1x asked 0 variants 2 scripts b7a95e54_recording-3676710766.txt

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The customer is having trouble restoring the Waze app and accessing their email due to a code issue on their phone.

💻 Apps & Software Settings Issues 1x asked 0 variants 5 scripts 0175ff2f_recording-3676704642.txt

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The customer is inquiring about issues related to their FIG phone and the need for a SIM card and IMEI for activation.

📱 Device Issues Power & Boot 1x asked 0 variants 3 scripts ced9800f_recording-3672136527.txt

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How to access settings for whitelist texting on the Fig Core device?

💬 Messaging Messaging Apps 1x asked 0 variants 3 scripts 60a36ed1_recording-3670678216.txt

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The phone randomly restarts multiple times a day.

📱 Device Issues Power & Boot 1x asked 0 variants 4 scripts 0e02ec44_recording-3664425990.txt

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The customer lost voice functionality after downloading the Android Auto app and is seeking a solution.

💻 Apps & Software App Crashes 1x asked 0 variants 1 scripts f82f471f_recording-3677114367.txt

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The customer is experiencing repeated issues with their phone going blank and is seeking a solution.

📱 Device Issues Physical Damage 1x asked 0 variants 4 scripts 8583dd6a_recording-3674475785.txt

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The customer is experiencing charging issues with their phone and has reported additional problems with the volume down button and the back screen.

📱 Device Issues Battery & Charging 1x asked 0 variants 4 scripts afd4b4d5_recording-3672058276.txt

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Customer is experiencing issues with voice notes not being accessible to iPhone users.

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 47979930_recording-3652402570.txt

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Customer is inquiring about issues with message app updates and suggestions for improvements.

💻 Apps & Software Messaging Apps 1x asked 0 variants 4 scripts 31d825de_recording-3679342885.txt

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The customer is inquiring about call quality and connectivity issues while using a FIG phone in Israel.

📞 Calls & Voice Call Quality 1x asked 0 variants 5 scripts de3a282f_recording-3665010345.txt

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The customer is unable to make a phone call due to a missing feature on their device.

📞 Calls & Voice Can't Make Calls 1x asked 0 variants 0 scripts f21f706a_recording-3663478120.txt

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Pending Questions (1687)