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The customer's new phone keeps dying unexpectedly despite replacing the battery.

📱 Device Issues Battery & Charging 1x asked 0 variants 5 scripts 42997213_recording-3659721532.txt

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Is the Fig Mini Touch in stock and what is its price?

🏪 Store & Service Order Pickup 1x asked 0 variants 9 scripts 51698c75_recording-3659260349.txt

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Is there a discounted price available for a phone case?

🏪 Store & Service Order Pickup 1x asked 0 variants 6 scripts d3400881_recording-3659927279.txt

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The customer is experiencing issues with sending SMS messages and compatibility with their service provider.

📱 Device Issues Messaging 2x asked 1 variants 11 scripts a3b5d2ec_recording-3654158266.txt

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Customer is seeking information about services offered.

❓ General Inquiry Service Questions 2x asked 1 variants 0 scripts 63bf1d7e_recording-3661691883.txt

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The messages app is not working properly, causing intermittent message delivery issues.

💬 Messaging Messaging Apps 1x asked 0 variants 1 scripts 09c020df_recording-3672442753.txt

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When will the update for sending and receiving group messages and picture messages be available?

💬 Messaging Group Messages 1x asked 0 variants 3 scripts 8a04bf2a_recording-3653566766.txt

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The customer is experiencing issues with their phone where others cannot hear them during calls.

📱 Device Issues Audio & Sound 2x asked 1 variants 9 scripts 8a9a03ee_recording-3662957698.txt

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The customer is experiencing issues with their music app and is concerned about losing their playlist when troubleshooting.

💻 Apps & Software App Crashes 1x asked 0 variants 0 scripts 6eb73bbc_recording-3671608271.txt

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Can I get my broken phone screen repaired and is there a loaner phone available while it's being fixed?

🏪 Store & Service Device Repair 1x asked 0 variants 5 scripts b4135b82_recording-3654559621.txt

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Is there a way to download apps on the Fig Mini 2 phone?

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts aa56b367_recording-3674460129.txt

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How do I fix the error message related to Android Auto on my Pro 2?

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts ac7e4d37_recording-3677241035.txt

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Is my phone still at the repair location?

🏪 Store & Service Device Repair 1x asked 0 variants 2 scripts bcd26e1f_recording-3655298714.txt

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The customer is inquiring about changes in app behavior after a recent update.

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 8ee0b264_recording-3661905391.txt

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The customer is missing a piece that keeps the SIM card in place and is inquiring about a fix.

📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts 0feca986_recording-3665369574.txt

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The customer is having trouble with a fake phone recognizing the SIM card after initial setup.

📱 Device Issues Power & Boot 1x asked 0 variants 1 scripts 2d1a26d0_recording-3669033035.txt

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The customer is experiencing issues with the camera and flashlight on their phone and is inquiring about repair options.

📱 Device Issues Camera 1x asked 0 variants 7 scripts 67b8c909_recording-3661780067.txt

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Why is my grandmother's phone not sending or receiving text messages and group messages?

💬 Messaging Group Messages 1x asked 0 variants 1 scripts 45b6534a_recording-3675755013.txt

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How can I send my son's phone for repair and what is the email address for communication?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts 61145f48_recording-3659626392.txt

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The customer cannot hear the other person during calls.

📱 Device Issues Audio & Sound 1x asked 0 variants 5 scripts 467f0fcc_recording-3675202231.txt

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Pending Questions (1687)