Moderation - Admin

How can I reinstall the Waze app on my phone after it was uninstalled?

💻 Apps & Software App Crashes 1x asked 0 variants 6 scripts d90eb6cb_recording-3674531533.txt

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The customer's Android Auto is not connecting to their car and is showing a USB device not responding error.

📱 Device Issues Audio & Sound 1x asked 0 variants 3 scripts b1c212f8_recording-3674470113.txt

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The customer is experiencing issues with their son's phone not receiving texts consistently.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts cc7d1537_recording-3659687095.txt

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How to update the delivery address for packages?

❓ General Inquiry Service Questions 1x asked 0 variants 1 scripts 64bb3efa_recording-3652292242.txt

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The music player keeps crashing every time it is turned on.

💻 Apps & Software App Crashes 1x asked 0 variants 0 scripts 21cfe956_recording-3652783251.txt

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The messaging app update did not fix the issues with multimedia messages and voice notes.

💬 Messaging MMS & Media Messages 1x asked 0 variants 2 scripts fd0e634f_recording-3652873275.txt

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The customer is inquiring about the status of a SIM card delivery and expressing concerns about their phone service not working.

💳 Account & Billing Account Access 1x asked 0 variants 3 scripts 8f98d29b_recording-3672161095.txt

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Why is the new version of the software failing to download?

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts 347e4033_recording-3659975075.txt

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Customer was charged for a service that they believed was cancelled and is requesting a refund.

💳 Account & Billing Payment Issues 1x asked 0 variants 5 scripts 73a40f4a_recording-3672521182.txt

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Customer is looking for a screen protector for their phone but the store does not have any available.

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts 2ced6ee9_recording-3658119177.txt

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What is the cost and process for repairing a cracked phone screen?

🏪 Store & Service Device Repair 1x asked 0 variants 6 scripts 35d79657_recording-3662819485.txt

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How to clear storage on the Movit app to fix loading issues?

💻 Apps & Software Settings Issues 1x asked 0 variants 1 scripts ba91db1d_recording-3675904484.txt

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How can I receive a text message from a different number on my Fig phone?

💬 Messaging Messaging Apps 1x asked 0 variants 5 scripts 9b3d1edd_recording-3661831955.txt

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The customer is experiencing a connection issue with their device and is seeking assistance with a software update.

📱 Device Issues Power & Boot 1x asked 0 variants 3 scripts 15d1a6ff_recording-3674465877.txt

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Why are my texts coming in late or not at all?

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts 537c5e94_recording-3675677336.txt

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Is there a plan that includes calling to Canada?

💳 Account & Billing Plan Changes 1x asked 0 variants 2 scripts 4685a0a9_recording-3659302203.txt

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The recent apps are cleared when the phone is closed and reopened.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 8bc46bc0_recording-3651727915.txt

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The customer is unable to install a messenger update on their phone.

💻 Apps & Software Software Updates 1x asked 0 variants 0 scripts a4b36b9d_recording-3660375166.txt

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Is the Flossestore location open and do they do repairs?

🏪 Store & Service Device Repair 1x asked 0 variants 3 scripts 1bb2e60e_recording-3659276846.txt

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The customer is inquiring about the functionality of the Android connection to the car and whether their device is up to date.

📱 Device Issues Software Updates 1x asked 0 variants 6 scripts b2bee04e_recording-3654307918.txt

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Pending Questions (1687)