Moderation - Admin

The customer is experiencing issues with not receiving messages and is inquiring about a potential refund if the issue persists.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts 6f8ee882_recording-3670224082.txt

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How can I disable texting on my phone without bringing it in?

💬 Messaging Messaging Apps 1x asked 0 variants 6 scripts 7e8cd347_recording-3659282544.txt

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Customer wants to check their billing cycle and payment options.

💳 Account & Billing Bill Questions 1x asked 0 variants 3 scripts 23290469_recording-3675746339.txt

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How to grant default SMS app permission for full functionality?

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 1965ea12_recording-3676931448.txt

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How can I restore my messaging app to work properly after a system update?

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts b34ec037_recording-3661334442.txt

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Customer needs to make a payment to renew their phone plan

💳 Account & Billing Payment Issues 1x asked 0 variants 2 scripts a8931a2d_recording-3669658199.txt

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The customer is concerned about losing important information after the notes app unexpectedly uninstalled itself.

💻 Apps & Software App Crashes 1x asked 0 variants 7 scripts c5aa7d1d_recording-3677327153.txt

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Customer is not receiving text messages from their wife.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts d9fe0c29_recording-3665334254.txt

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The camera app keeps crashing after a few seconds of use.

📱 Device Issues Camera 1x asked 0 variants 7 scripts a3187d6c_recording-3669396019.txt

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The phone shuts off and restarts intermittently, and the vibrator does not work.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts 608d4b45_recording-3662352758.txt

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Can I purchase a phone over the phone for someone to pick up in-store?

🏪 Store & Service Order Pickup 1x asked 0 variants 6 scripts 9fbfea13_recording-3664066693.txt

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Is there a glitch in the Menachem app on the Fig phone?

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 54c7df2b_recording-3656531638.txt

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Customer is seeking a free repair for a phone that has broken multiple times and is asking about warranty options.

📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts fb7a4f24_recording-3660081140.txt

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The customer is experiencing issues with phantom message notifications and problems with the music player and tag editor.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 3cff8d5a_recording-3660426671.txt

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How can I return a case I received by mistake and order the correct color?

🏪 Store & Service Order Pickup 1x asked 0 variants 0 scripts c23d50ed_recording-3662975666.txt

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The customer is experiencing issues with their account due to insufficient funds and is seeking assistance with payment and notifications.

💳 Account & Billing Payment Issues 1x asked 0 variants 11 scripts 993cf9a8_recording-3674464289.txt

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The customer is experiencing issues with group messages not being received and believes data is being used unnecessarily.

💬 Messaging Group Messages 1x asked 0 variants 5 scripts 86684898_recording-3679010593.txt

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The customer is experiencing slow message performance on their phone and is seeking a solution.

💬 Messaging Messaging Apps 6x asked 5 variants 53 scripts f3756bdc_recording-3660690410.txt

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The customer is having issues with reminders not displaying correctly and cannot open a song received via Bluetooth.

💻 Apps & Software Settings Issues 1x asked 0 variants 7 scripts 1c6cbf43_recording-3674525720.txt

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The customer is experiencing issues with an app not reappearing after a system update and is inquiring about data requirements for redownloading the app.

💻 Apps & Software Software Updates 1x asked 0 variants 5 scripts 28669007_recording-3675005225.txt

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Content Moderation

Pending Questions (1678)