Dashboard Moderation 1630 Filter Rules Merge Tool Activity Log

Content Moderation

Pending 1630 Approved 111 Rejected 18

Pending Questions (1630)

What is the warranty policy for my phone and can I get a discount towards a new phone due to ongoing issues?
📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts 23f6277e_recording-3661201759.txt
Edit Merge
The customer is experiencing issues with their phone screen blinking out during calls.
📱 Device Issues Screen & Display 1x asked 0 variants 10 scripts 4463b79b_recording-3679020691.txt
Edit Merge
Why am I not receiving software updates for my phone?
💻 Apps & Software Software Updates 1x asked 0 variants 6 scripts c31db33b_recording-3678054233.txt
Edit Merge
How can I get the Waze app back on my screen after an update?
💻 Apps & Software App Crashes 2x asked 1 variants 20 scripts 296e91d4_recording-3673113109.txt
Edit Merge
The voice detect feature on the phone stopped working suddenly.
📱 Device Issues Audio & Sound 1x asked 0 variants 2 scripts f6218c6b_recording-3661868411.txt
Edit Merge
Can I pay over the phone for a product that someone is picking up in the store?
🏪 Store & Service Order Pickup 1x asked 0 variants 13 scripts 5603ef37_recording-3667730931.txt
Edit Merge
The customer is experiencing rapid battery drain on their phone.
📱 Device Issues Battery & Charging 3x asked 0 variants 0 scripts 489373d6_recording-3677368701.txt
Edit Merge
Customer is concerned about unauthorized charges and trust issues related to credit card information.
💳 Account & Billing Payment Issues 1x asked 0 variants 4 scripts bcd00809_recording-3664417478.txt
Edit Merge
The customer is experiencing low volume issues with video playback on their new phone.
📱 Device Issues Audio & Sound 1x asked 0 variants 12 scripts 408b3797_recording-3674480797.txt
Edit Merge
The touchscreen is not working after a technician attempted to connect it.
📱 Device Issues Screen & Display 1x asked 0 variants 4 scripts 817dc771_recording-3668217209.txt
Edit Merge
How can I get my phone repaired if I live in Los Angeles?
🏪 Store & Service Device Repair 1x asked 0 variants 12 scripts 197480fe_recording-3667285423.txt
Edit Merge
The customer is experiencing issues with messages disappearing after sending in the new messaging app update.
💻 Apps & Software Messaging Apps 2x asked 0 variants 0 scripts f0507f33_recording-3659339733.txt
Edit Merge
Why are some MMS messages not downloading on my Fig Phone?
💬 Messaging MMS & Media Messages 1x asked 0 variants 0 scripts cc28e4d5_recording-3661155386.txt
Edit Merge
The customer is having issues with receiving notifications for messages outside of the messaging app.
💬 Messaging Messaging Apps 2x asked 1 variants 23 scripts e65e0cd3_recording-3663808141.txt
Edit Merge
Why can't I see pictures in a larger size on my Fig Phone?
💻 Apps & Software Settings Issues 1x asked 0 variants 7 scripts 5392e5a8_recording-3669154996.txt
Edit Merge
The phone is not turning on despite no visible damage and a battery change.
📱 Device Issues Power & Boot 1x asked 0 variants 7 scripts 449e67bc_recording-3661538457.txt
Edit Merge
The customer is experiencing issues with the SIM card slot on their repaired phone, which appears to be damaged.
📱 Device Issues Physical Damage 2x asked 1 variants 8 scripts 9fab9550_recording-3671092197.txt
Edit Merge
Can I get a SIM card for my FIG Mini and port my number from another carrier?
📱 Device Issues Physical Damage 1x asked 0 variants 7 scripts da55592a_recording-3651685028.txt
Edit Merge
The customer is experiencing fast battery drain and unexpected notification sounds on a new phone.
📱 Device Issues Battery & Charging 1x asked 0 variants 0 scripts afb7bda2_recording-3674540358.txt
Edit Merge
The customer is unable to send pictures and use multimedia chat after a recent update.
💻 Apps & Software Messaging Apps 1x asked 0 variants 0 scripts 1d1e5a0d_recording-3656001981.txt
Edit Merge