Dashboard Moderation 1659 Filter Rules Merge Tool Activity Log

Content Moderation

Pending 1659 Approved 57 Rejected 0

Pending Questions (1659)

The customer is not receiving a large number of text messages and has issues with voice notes not being received or opened.
💬 Messaging MMS & Media Messages 1x asked 0 variants 10 scripts da36a40c_recording-3666841475.txt
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Why are multimedia messages not working with my Tracfone service?
💬 Messaging MMS & Media Messages 1x asked 0 variants 0 scripts 030d5f79_recording-3658023376.txt
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The loaner phone is not compatible with the customer's service and has physical damage, causing issues with making calls.
📱 Device Issues Physical Damage 1x asked 0 variants 10 scripts 547db6fc_recording-3667195380.txt
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Can I play Waves through the Bluetooth system in my car using the Fig Mini?
💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts b229ceba_recording-3670580755.txt
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What are the options and costs for renting a phone and activating service?
🏪 Store & Service Order Pickup 1x asked 0 variants 5 scripts 85f11e7a_recording-3671126485.txt
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The alarm does not ring when snoozed while on a call.
💻 Apps & Software Settings Issues 1x asked 0 variants 1 scripts 6396dccf_recording-3657025817.txt
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Why can't I update my messaging app on my phone?
💻 Apps & Software Software Updates 1x asked 0 variants 7 scripts 06e5990a_recording-3654437548.txt
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What is the warranty policy for my phone and can I get a discount towards a new phone due to ongoing issues?
📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts 23f6277e_recording-3661201759.txt
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The customer is experiencing issues with their phone screen blinking out during calls.
📱 Device Issues Screen & Display 1x asked 0 variants 10 scripts 4463b79b_recording-3679020691.txt
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Why am I not receiving software updates for my phone?
💻 Apps & Software Software Updates 1x asked 0 variants 6 scripts c31db33b_recording-3678054233.txt
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How can I get the Waze app back on my screen after an update?
💻 Apps & Software App Crashes 2x asked 1 variants 20 scripts 296e91d4_recording-3673113109.txt
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The voice detect feature on the phone stopped working suddenly.
📱 Device Issues Audio & Sound 1x asked 0 variants 2 scripts f6218c6b_recording-3661868411.txt
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Can I pay over the phone for a product that someone is picking up in the store?
🏪 Store & Service Order Pickup 1x asked 0 variants 13 scripts 5603ef37_recording-3667730931.txt
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The customer is experiencing rapid battery drain on their phone.
📱 Device Issues Battery & Charging 3x asked 0 variants 0 scripts 489373d6_recording-3677368701.txt
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Customer is concerned about unauthorized charges and trust issues related to credit card information.
💳 Account & Billing Payment Issues 1x asked 0 variants 4 scripts bcd00809_recording-3664417478.txt
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The customer is experiencing low volume issues with video playback on their new phone.
📱 Device Issues Audio & Sound 1x asked 0 variants 12 scripts 408b3797_recording-3674480797.txt
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The touchscreen is not working after a technician attempted to connect it.
📱 Device Issues Screen & Display 1x asked 0 variants 4 scripts 817dc771_recording-3668217209.txt
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How can I get my phone repaired if I live in Los Angeles?
🏪 Store & Service Device Repair 1x asked 0 variants 12 scripts 197480fe_recording-3667285423.txt
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The customer is experiencing issues with messages disappearing after sending in the new messaging app update.
💻 Apps & Software Messaging Apps 2x asked 0 variants 0 scripts f0507f33_recording-3659339733.txt
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Why are some MMS messages not downloading on my Fig Phone?
💬 Messaging MMS & Media Messages 1x asked 0 variants 0 scripts cc28e4d5_recording-3661155386.txt
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