Moderation - Admin

How to enable slide typing on the new phone and how to arrange photos in a specific order in the gallery?

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 828b35e0_recording-3656741693.txt

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The customer is experiencing issues with their phone not receiving system updates and is seeking a solution.

📱 Device Issues Software Updates 2x asked 1 variants 8 scripts b792f125_recording-3674485606.txt

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The customer is experiencing issues with not receiving all their messages.

💬 Messaging SMS Text Messages 12x asked 11 variants 64 scripts 925c9d6f_recording-3676637538.txt

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The customer is trying to transfer services to Verizon but is facing issues with a locked device and needs assistance with the IMEI number.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts 2444eebd_recording-3679000201.txt

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Customer is having trouble unlocking their screen lock with a four-digit pin.

📱 Device Issues Buttons & Controls 1x asked 0 variants 4 scripts 06c48b5f_recording-3653674245.txt

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The WAIT feature is not working due to insufficient storage and an outdated software version.

📱 Device Issues Storage 1x asked 0 variants 7 scripts 267d1ed3_recording-3659316695.txt

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The customer is trying to activate a Verizon SIM card but is facing compatibility issues with their IMEI number.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts 876b2372_recording-3666807450.txt

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The customer is experiencing issues with sending group texts through the GroupMe app.

💬 Messaging Group Messages 1x asked 0 variants 0 scripts 1e79bc0a_recording-3651691682.txt

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The customer is experiencing delayed message sending and messages being deleted on their wife's phone.

💬 Messaging Messaging Apps 1x asked 0 variants 0 scripts 26364286_recording-3669158432.txt

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The customer is unable to send or receive SMS messages and use apps due to data limitations.

🌐 Data & Internet No Data Connection 1x asked 0 variants 0 scripts 13a2fe2e_recording-3678926654.txt

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The customer is experiencing issues with Bluetooth connectivity and audio functionality in their car.

📱 Device Issues Audio & Sound 2x asked 1 variants 12 scripts 25041f32_recording-3665650698.txt

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The glide typing feature is not working properly on the new phone model.

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts f05e724a_recording-3665524410.txt

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The customer is experiencing issues with missing text messages due to restrictions from the DuraSpeed app and has additional concerns about recent apps clearing and Bluetooth music playback interruptions.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 1de2b3ef_recording-3678499882.txt

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How can I update my credit card information?

💳 Account & Billing Payment Issues 6x asked 5 variants 37 scripts 4f9ebab4_recording-3675623562.txt

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The customer is inquiring about the availability and pricing of replacement batteries for their Fig phone.

📱 Device Issues Battery & Charging 2x asked 0 variants 0 scripts 94738c8a_recording-3675505745.txt

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Customer inquiring about the status of a delayed phone case shipment and requesting tracking information.

🏪 Store & Service Order Pickup 1x asked 0 variants 6 scripts b72765ab_recording-3668139886.txt

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The customer is experiencing software issues with their phone and is inquiring about a replacement.

💻 Apps & Software Software Issues 3x asked 2 variants 15 scripts 86d60326_recording-3674539065.txt

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The customer is not receiving a lot of text messages and is experiencing issues with a specialty app that requires an upgrade.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts 687076dd_recording-3659321238.txt

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The app is not opening and is stuck on the loading screen despite having a data connection.

💻 Apps & Software Settings Issues 1x asked 0 variants 8 scripts ec4bac9f_recording-3651656736.txt

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The customer is unable to access the gallery app to view pictures on their Fig phone.

💻 Apps & Software Settings Issues 2x asked 1 variants 16 scripts 67bbffde_recording-3671104750.txt

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Content Moderation

Pending Questions (1659)