Moderation - Admin

The customer is experiencing delayed message sending and messages being deleted on their wife's phone.

💬 Messaging Messaging Apps 1x asked 0 variants 0 scripts 26364286_recording-3669158432.txt

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The customer is unable to send or receive SMS messages and use apps due to data limitations.

🌐 Data & Internet No Data Connection 1x asked 0 variants 0 scripts 13a2fe2e_recording-3678926654.txt

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The customer is experiencing issues with Bluetooth connectivity and audio functionality in their car.

📱 Device Issues Audio & Sound 2x asked 1 variants 12 scripts 25041f32_recording-3665650698.txt

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The glide typing feature is not working properly on the new phone model.

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts f05e724a_recording-3665524410.txt

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The customer is experiencing issues with missing text messages due to restrictions from the DuraSpeed app and has additional concerns about recent apps clearing and Bluetooth music playback interruptions.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 1de2b3ef_recording-3678499882.txt

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How can I update my credit card information?

💳 Account & Billing Payment Issues 6x asked 5 variants 37 scripts 4f9ebab4_recording-3675623562.txt

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The customer is inquiring about the availability and pricing of replacement batteries for their Fig phone.

📱 Device Issues Battery & Charging 2x asked 0 variants 0 scripts 94738c8a_recording-3675505745.txt

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Customer inquiring about the status of a delayed phone case shipment and requesting tracking information.

🏪 Store & Service Order Pickup 1x asked 0 variants 6 scripts b72765ab_recording-3668139886.txt

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The customer is experiencing software issues with their phone and is inquiring about a replacement.

💻 Apps & Software Software Issues 3x asked 2 variants 15 scripts 86d60326_recording-3674539065.txt

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The customer is not receiving a lot of text messages and is experiencing issues with a specialty app that requires an upgrade.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts 687076dd_recording-3659321238.txt

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The app is not opening and is stuck on the loading screen despite having a data connection.

💻 Apps & Software Settings Issues 1x asked 0 variants 8 scripts ec4bac9f_recording-3651656736.txt

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The customer is unable to access the gallery app to view pictures on their Fig phone.

💻 Apps & Software Settings Issues 2x asked 1 variants 16 scripts 67bbffde_recording-3671104750.txt

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Customer wants to order a new battery and inquire about pickup options.

📱 Device Issues Battery & Charging 2x asked 0 variants 0 scripts 01a55a44_recording-3670239266.txt

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The app is not opening and is stuck on the loading screen despite having full service.

💻 Apps & Software Settings Issues 1x asked 0 variants 8 scripts ec4bac9f_recording-3651656736.txt

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The customer is not receiving all text messages after a system update.

💬 Messaging SMS Text Messages 23x asked 0 variants 0 scripts 641f2195_recording-3671627979.txt

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The customer is experiencing issues with music playback stopping when closing the phone and cannot view pictures in full size.

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts cd93f230_recording-3653752276.txt

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What options are available for talk and text phones, and how can I manage text access for specific numbers?

❓ General Inquiry Product Information 1x asked 0 variants 16 scripts 1f489b97_recording-3651698105.txt

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Customer is inquiring about activating a service on a Fig phone and compatibility issues with different services.

📱 Device Issues Physical Damage 1x asked 0 variants 9 scripts 11dac5aa_recording-3669438276.txt

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The customer is unable to find a replacement battery in stock.

📱 Device Issues Battery & Charging 1x asked 0 variants 6 scripts 12e712a5_recording-3668920759.txt

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The customer is experiencing issues with their phone only working on speaker and not receiving calls properly after a repair.

📱 Device Issues Audio & Sound 1x asked 0 variants 3 scripts cdec7673_recording-3654532526.txt

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Content Moderation

Pending Questions (1630)