Moderation - Admin

How can I back up my contacts before changing my motherboard?

📱 Device Issues Physical Damage 1x asked 0 variants 8 scripts 53f658f9_recording-3647658145.txt

Edit Merge

Is the 128 Fig phone available for purchase and can I reserve one?

🏪 Store & Service Order Pickup 1x asked 0 variants 9 scripts b4f75c73_recording-3644166036.txt

Edit Merge

The customer is having trouble connecting their AirPods to their phone.

📱 Device Issues Audio & Sound 1x asked 0 variants 6 scripts e6b4a1b5_recording-3641368625.txt

Edit Merge

The customer is experiencing missed messages on their new phone and is seeking a resolution.

💬 Messaging SMS Text Messages 1x asked 0 variants 11 scripts 8017e776_recording-3649793137.txt

Edit Merge

How can I find out when my phone will be ready for pickup after repair?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts 7661a176_recording-3639275178.txt

Edit Merge

Why is there no text messaging option on the home phone screen?

📱 Device Issues Messaging Apps 1x asked 0 variants 4 scripts 736d3441_recording-3621546027.txt

Edit Merge

Why is the music player missing songs after the latest update?

💻 Apps & Software Software Updates 1x asked 0 variants 5 scripts 6faf4f35_recording-3646215100.txt

Edit Merge

Can I exchange a 128 gigabyte phone for a 64 gigabyte phone as a wholesale dealer?

🏪 Store & Service Device Repair 1x asked 0 variants 2 scripts c4195798_recording-3649076946.txt

Edit Merge

The customer's wife's phone stopped working due to a payment failure.

💳 Account & Billing Payment Issues 1x asked 0 variants 6 scripts 7500c2df_recording-3648816492.txt

Edit Merge

Why was I charged for a phone repair shortly after purchase?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts 561dce8a_recording-3650592844.txt

Edit Merge

Is U.S. Mobile compatible with a Fig phone and what are the service options?

❓ General Inquiry Product Information 1x asked 0 variants 4 scripts 3575726f_recording-3646588453.txt

Edit Merge

What updates are available for the FIG phone models and do they include Android Auto?

💻 Apps & Software Software Updates 1x asked 0 variants 8 scripts 02ddc19f_recording-3644107242.txt

Edit Merge

The customer is experiencing issues with the Waze app on a newly purchased phone and is seeking a resolution due to lack of information about compatibility with their service provider.

📱 Device Issues Apps & Software 1x asked 0 variants 1 scripts 16055bd4_recording-3642626736.txt

Edit Merge

Can I have the same phone number on two different phones?

💳 Account & Billing Plan Changes 1x asked 0 variants 2 scripts 712bd642_recording-3636999550.txt

Edit Merge

The customer is experiencing issues with the gallery app where edited pictures disappear.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 3acbbfdb_recording-3641259415.txt

Edit Merge

The customer is experiencing issues with T9 functionality and song duplication in the music player after a software update.

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts d1bab165_recording-3638219693.txt

Edit Merge

When will the TAG office receive phones for the Yeshiva discounts?

🏪 Store & Service Order Pickup 1x asked 0 variants 3 scripts 6d894b8e_recording-3635289408.txt

Edit Merge

What are the measurements and durability of the Fig talk only phone?

❓ General Inquiry Product Information 1x asked 0 variants 7 scripts 50d9e58e_recording-3642686763.txt

Edit Merge

Customer is inquiring about available Fig phone options and service plans.

❓ General Inquiry Product Information 1x asked 0 variants 10 scripts 0dfd5a09_recording-3644528004.txt

Edit Merge

The phone is experiencing issues with the gallery app redirecting to messaging and random shutdowns.

📱 Device Issues Battery & Charging 1x asked 0 variants 8 scripts 5f9bd9d1_recording-3642848853.txt

Edit Merge

Content Moderation

Pending Questions (1707)