Moderation - Admin

The customer is experiencing issues with their phone consuming all data when the SIM card is inserted.

📱 Device Issues Data & Internet 1x asked 0 variants 0 scripts 08b01f12_recording-3651650670.txt

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The customer is experiencing multiple issues with the Bluetooth functionality and various app features on their device.

💻 Apps & Software Settings Issues 1x asked 0 variants 0 scripts d57ced95_recording-3673037246.txt

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The customer is experiencing issues with duplicate text messages being received by others from their phone.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts 53610dfb_recording-3671894068.txt

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How to check the weather using the IPA code on a Fig phone?

❓ General Inquiry Product Information 1x asked 0 variants 0 scripts 8b6eaefb_recording-3651678355.txt

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The customer is experiencing issues with a software update that is failing to connect their phone to the car's Android Auto.

💻 Apps & Software Software Updates 1x asked 0 variants 0 scripts 33bcd69f_recording-3675262568.txt

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How can I switch my data plan and add extra data to my account?

💳 Account & Billing Plan Changes 1x asked 0 variants 0 scripts c96322b4_recording-3659698624.txt

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Is there a way to obtain a warranty for a phone purchased from a store that does not sell it with a warranty?

🏪 Store & Service Warranty 1x asked 0 variants 3 scripts 65704cf2_recording-3663010030.txt

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What is the policy for a phone that stopped working after being dropped?

📱 Device Issues Physical Damage 1x asked 0 variants 9 scripts e00b5db4_recording-3675633669.txt

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The phone does not work with the SIM card and shows no service.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts a68ea6ee_recording-3665457150.txt

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The customer is experiencing issues with their phone having no data connection and is seeking updates on a fix.

🌐 Data & Internet No Data Connection 1x asked 0 variants 2 scripts 13a7d8ad_recording-3657214794.txt

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Why am I sending duplicate text messages?

💬 Messaging SMS Text Messages 2x asked 1 variants 18 scripts 08af68b9_recording-3654273999.txt

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How can I fix notification settings on my FIG Core phone?

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts f2d1d947_recording-3679047765.txt

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How to remove text messaging from the phone

💬 Messaging Messaging Apps 3x asked 2 variants 16 scripts 8c81e513_recording-3662716443.txt

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How can I set up my son's Fig Phone account without coming in person?

💳 Account & Billing Account Access 1x asked 0 variants 7 scripts b61238df_recording-3651729299.txt

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The customer is having trouble receiving text messages after resetting Bluetooth and network settings on their phone.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts acf756d0_recording-3667166172.txt

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The customer is experiencing a broken hinge on their phone and is seeking assistance for repair options while being outside the US.

📱 Device Issues Physical Damage 1x asked 0 variants 6 scripts e01bc9f5_recording-3679053811.txt

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The customer is inquiring about a replacement case for their Fig Mini phone due to peeling issues with the current case.

🏪 Store & Service Device Repair 1x asked 0 variants 8 scripts 6058fe4c_recording-3674536128.txt

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The customer is having issues with data usage and wants to add more data to their plan.

🌐 Data & Internet No Data Connection 5x asked 0 variants 0 scripts 478e7553_recording-3675852255.txt

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The customer is having issues with their phone not being fixed after multiple repairs and is concerned about losing their contacts while returning the device.

📱 Device Issues Physical Damage 1x asked 0 variants 8 scripts d08e790a_recording-3680233593.txt

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The customer is experiencing issues with their text messaging app, where it sends the wrong images and has problems with the BEAT music player.

💻 Apps & Software Messaging Apps 1x asked 0 variants 5 scripts ab08c15d_recording-3659324614.txt

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Pending Questions (1630)