Moderation - Admin

The customer is unable to access the gallery app to view pictures on their Fig phone.

💻 Apps & Software Settings Issues 2x asked 1 variants 16 scripts 67bbffde_recording-3671104750.txt

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Customer wants to order a new battery and inquire about pickup options.

📱 Device Issues Battery & Charging 2x asked 0 variants 0 scripts 01a55a44_recording-3670239266.txt

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The customer is unable to turn on their phone and is seeking repair options.

📱 Device Issues Power & Boot 15x asked 14 variants 78 scripts 561ac7e3_recording-3672603120.txt

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The app is not opening and is stuck on the loading screen despite having full service.

💻 Apps & Software Settings Issues 1x asked 0 variants 8 scripts ec4bac9f_recording-3651656736.txt

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The customer is not receiving all text messages after a system update.

💬 Messaging SMS Text Messages 23x asked 0 variants 0 scripts 641f2195_recording-3671627979.txt

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The customer is experiencing issues with music playback stopping when closing the phone and cannot view pictures in full size.

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts cd93f230_recording-3653752276.txt

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What options are available for talk and text phones, and how can I manage text access for specific numbers?

❓ General Inquiry Product Information 1x asked 0 variants 16 scripts 1f489b97_recording-3651698105.txt

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Customer is inquiring about activating a service on a Fig phone and compatibility issues with different services.

📱 Device Issues Physical Damage 1x asked 0 variants 9 scripts 11dac5aa_recording-3669438276.txt

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The customer is unable to find a replacement battery in stock.

📱 Device Issues Battery & Charging 1x asked 0 variants 6 scripts 12e712a5_recording-3668920759.txt

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The customer is experiencing issues with their phone only working on speaker and not receiving calls properly after a repair.

📱 Device Issues Audio & Sound 1x asked 0 variants 3 scripts cdec7673_recording-3654532526.txt

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The customer is experiencing issues with their phone consuming all data when the SIM card is inserted.

📱 Device Issues Data & Internet 1x asked 0 variants 0 scripts 08b01f12_recording-3651650670.txt

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The customer is experiencing multiple issues with the Bluetooth functionality and various app features on their device.

💻 Apps & Software Settings Issues 1x asked 0 variants 0 scripts d57ced95_recording-3673037246.txt

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The customer is experiencing issues with duplicate text messages being received by others from their phone.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts 53610dfb_recording-3671894068.txt

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How to check the weather using the IPA code on a Fig phone?

❓ General Inquiry Product Information 1x asked 0 variants 0 scripts 8b6eaefb_recording-3651678355.txt

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The customer is experiencing issues with a software update that is failing to connect their phone to the car's Android Auto.

💻 Apps & Software Software Updates 1x asked 0 variants 0 scripts 33bcd69f_recording-3675262568.txt

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How can I switch my data plan and add extra data to my account?

💳 Account & Billing Plan Changes 1x asked 0 variants 0 scripts c96322b4_recording-3659698624.txt

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Is there a way to obtain a warranty for a phone purchased from a store that does not sell it with a warranty?

🏪 Store & Service Warranty 1x asked 0 variants 3 scripts 65704cf2_recording-3663010030.txt

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What is the policy for a phone that stopped working after being dropped?

📱 Device Issues Physical Damage 1x asked 0 variants 9 scripts e00b5db4_recording-3675633669.txt

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The phone does not work with the SIM card and shows no service.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts a68ea6ee_recording-3665457150.txt

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The customer is experiencing issues with their phone having no data connection and is seeking updates on a fix.

🌐 Data & Internet No Data Connection 1x asked 0 variants 2 scripts 13a7d8ad_recording-3657214794.txt

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Pending Questions (1660)