Pending Questions (1630)

The customer is experiencing issues with receiving texts and the Waze app not working properly.
💬 Messaging SMS Text Messages 3x asked 2 variants 28 scripts 32bbb3b1_recording-3671126230.txt
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The customer is unable to send group messages and delete messages in conversations.
💬 Messaging Group Messages 1x asked 0 variants 0 scripts 5bc943d9_recording-3660734529.txt
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The customer is unable to send picture messages and is experiencing delays with regular text messages.
💬 Messaging MMS & Media Messages 2x asked 0 variants 0 scripts 15847b0e_recording-3676409054.txt
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The customer is experiencing issues with their phone not responding during calls and not receiving text messages.
📱 Device Issues Software Updates 15x asked 14 variants 78 scripts ea7020b8_recording-3673022168.txt
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Customer is inquiring about the status of their phone repair and has not received a follow-up call.
🏪 Store & Service Device Repair 3x asked 0 variants 0 scripts 9fa8e484_recording-3673295122.txt
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The customer is experiencing issues with the battery life of their Fig Phone, which drains quickly despite having a new battery.
📱 Device Issues Battery & Charging 1x asked 0 variants 0 scripts cf0aeebc_recording-3680214456.txt
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The customer is experiencing problems with the text messaging app and GPS location accuracy.
💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 234a3f88_recording-3670217361.txt
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The customer is locked out of their phone and forgot their PIN.
💳 Account & Billing Account Access 2x asked 1 variants 9 scripts d71ed177_recording-3659629163.txt
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What are the differences between the Fig Core and the Fig 2, and does the Fig Core have any limitations regarding apps like Waze?
❓ General Inquiry Product Information 1x asked 0 variants 9 scripts b242e680_recording-3670453406.txt
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What are the prices and specifications of the FIG phones, and do you have any promotions or warranties available?
🏪 Store & Service Product Information 1x asked 0 variants 15 scripts 3000bcf2_recording-3679445072.txt
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The customer is inquiring about the status of their phone repair and expresses concern that their phone may be lost.
🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 202d139c_recording-3679019879.txt
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The phone was reported lost or stolen, and the customer needs assistance to un-report it.
📱 Device Issues Power & Boot 1x asked 0 variants 1 scripts 53c31043_recording-3678525389.txt
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The customer is experiencing issues with a messaging app after an update and is unable to download a new update.
💻 Apps & Software Messaging Apps 20x asked 19 variants 96 scripts d3333f2f_recording-3667645337.txt
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How can I resolve issues connecting my phone to Android Auto in my car?
💻 Apps & Software Settings Issues 1x asked 0 variants 5 scripts 38fd3457_recording-3674459239.txt
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How to set a recovery phone number without the screen blanking out?
💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts c7e15466_recording-3655464546.txt
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The customer is experiencing issues with the Waze app not connecting to GPS and not inputting addresses correctly.
🌐 Data & Internet WiFi Issues 4x asked 3 variants 30 scripts f70a29f7_recording-3652051153.txt
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The customer is experiencing persistent notification issues in the SMS app after a recent update.
💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts cfc03ef1_recording-3667562906.txt
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The customer sent their phone for repair due to GPS issues, but it was returned still not functioning properly.
📱 Device Issues Physical Damage 1x asked 0 variants 4 scripts ebd53842_recording-3674458004.txt
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Customer is inquiring about the status of two phones sent in for repair.
🏪 Store & Service Device Repair 2x asked 0 variants 0 scripts 5e059a61_recording-3675216249.txt
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The phone keeps dropping calls and is not connecting to the network properly after a repair.
📱 Device Issues Calls & Voice 1x asked 0 variants 6 scripts bcc23a14_recording-3659299659.txt
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