Pending Questions (1651)

The customer is having trouble receiving text messages and is seeking a solution.
💬 Messaging SMS Text Messages 6x asked 0 variants 0 scripts b634d897_recording-3672616938.txt
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Can I return a phone case that was opened and get the correct one?
🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts 1dcb51c6_recording-3675243711.txt
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The customer is inquiring about the status of their lost phone and requesting a replacement.
🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts ca566b0e_recording-3677887257.txt
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How long will it take to repair my device and ship it back?
🏪 Store & Service Device Repair 1x asked 0 variants 3 scripts d972709d_recording-3678643878.txt
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The customer is experiencing slow data speeds affecting text message delivery.
🌐 Data & Internet Slow Data 2x asked 1 variants 9 scripts f672a006_recording-3657950218.txt
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How can I obtain shipping labels and replacement parts for broken devices under warranty?
🏪 Store & Service Device Repair 1x asked 0 variants 7 scripts bb97a900_recording-3679334546.txt
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The customer is having trouble transferring all messages from an old phone to a new phone and is also experiencing data connectivity issues.
💻 Apps & Software Settings Issues 1x asked 0 variants 13 scripts 141e5dca_recording-3660737904.txt
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The customer is experiencing issues with their phone's touch functionality and overheating after it fell on a carpet.
📱 Device Issues Physical Damage 1x asked 0 variants 3 scripts 738a85dd_recording-3656678659.txt
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The customer is experiencing issues with receiving multimedia messages and sending text to email.
💬 Messaging MMS & Media Messages 8x asked 0 variants 0 scripts 83b5f2d2_recording-3661270147.txt
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What is the status of my phone repair and can my contacts be transferred before the repair?
📱 Device Issues Physical Damage 1x asked 0 variants 0 scripts 659d953a_recording-3665497948.txt
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The customer is inquiring about a broken phone received that has issues with notifications and button functionality.
📱 Device Issues Buttons & Controls 1x asked 0 variants 6 scripts cae1f95c_recording-3675951005.txt
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Customer is trying to reach the store but is unable to connect.
❓ General Inquiry Service Questions 1x asked 0 variants 0 scripts 6caa83f6_recording-3674940887.txt
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The customer is experiencing issues with missing text messages and wants to know if they will be recovered with the new update.
💬 Messaging MMS & Media Messages 1x asked 0 variants 13 scripts 4104701f_recording-3678671015.txt
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The customer is experiencing delays in making calls and sending text messages on a new phone, and is frustrated with the need for frequent software updates.
📱 Device Issues Software Updates 1x asked 0 variants 7 scripts 0707e013_recording-3669473269.txt
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Customer is inquiring about a charge related to a device repair and the status of their phone.
💳 Account & Billing Bill Questions 3x asked 2 variants 19 scripts b05bd118_recording-3680283376.txt
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The customer is inquiring about the status of their phone repair and expresses concerns about previous repairs and issues with battery drainage and call dropping.
📱 Device Issues Battery & Charging 1x asked 0 variants 9 scripts a61e9f3b_recording-3662017523.txt
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The customer is experiencing issues with mobile data not working on their phone.
🌐 Data & Internet No Data Connection 6x asked 0 variants 0 scripts 0c2a13fb_recording-3659335345.txt
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The customer is unable to input a dot in a code on their phone after it turned off due to a dead battery.
📱 Device Issues Battery & Charging 1x asked 0 variants 12 scripts 99b41b26_recording-3671215393.txt
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How can I unlock my daughter's phone after forgetting the password?
📱 Device Issues Buttons & Controls 1x asked 0 variants 0 scripts b2849c6d_recording-3668071560.txt
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How to activate a Fig phone with a track phone SIM card?
📱 Device Issues Power & Boot 1x asked 0 variants 15 scripts 4813bc14_recording-3651726854.txt
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