Moderation - Admin

The customer's Fig Core phone is not connecting to their car's Android Auto system.

📱 Device Issues Audio & Sound 5x asked 4 variants 20 scripts 1a164f78_recording-3673279206.txt

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The customer is experiencing issues with a SIM card not working in their phone and is inquiring about software updates and potential solutions.

📱 Device Issues Software Updates 2x asked 1 variants 16 scripts fb114500_recording-3659273530.txt

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The phone is not recognized by the computer when trying to transfer music.

📱 Device Issues Physical Damage 1x asked 0 variants 8 scripts 3d28afc7_recording-3667387204.txt

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The customer is unable to use the Waze and Google Maps apps to enter addresses or find locations.

💻 Apps & Software Settings Issues 1x asked 0 variants 2 scripts 50b6ca31_recording-3660220157.txt

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The customer is experiencing issues with calling a specific number and turning off notifications for certain apps.

💻 Apps & Software Settings Issues 1x asked 0 variants 5 scripts 8f17fda4_recording-3659853234.txt

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How can I change my contacts to be saved to the phone so I can create groups?

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts d783cc81_recording-3660775625.txt

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The customer is unable to dial or send messages due to a mobile network issue with their new phone.

📱 Device Issues Power & Boot 2x asked 0 variants 0 scripts a4bb7060_recording-3678189847.txt

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The customer's daughter's phone is unable to receive calls and has issues with text messages and data usage.

📱 Device Issues Calls & Voice 1x asked 0 variants 9 scripts 773017a1_recording-3656841254.txt

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The customer is experiencing issues with sending and receiving messages after a software update.

💬 Messaging MMS & Media Messages 59x asked 58 variants 352 scripts ce8f5a7f_recording-3656431315.txt

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How can I choose which number to display when making calls from a dual SIM phone?

📞 Calls & Voice Call Quality 1x asked 0 variants 2 scripts 1db03630_recording-3662126831.txt

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How can I reactivate my Israeli sim card while I am in Canada?

💳 Account & Billing Plan Changes 1x asked 0 variants 4 scripts a5675d5f_recording-3669552470.txt

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The customer is confused about a data warning notification they received on their phone despite having an unlimited data plan.

🌐 Data & Internet No Data Connection 1x asked 0 variants 10 scripts dd93a483_recording-3657310387.txt

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The customer is experiencing issues with receiving and downloading messages in group chats.

💬 Messaging Group Messages 1x asked 0 variants 8 scripts c5ad65a8_recording-3676727906.txt

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Can I transfer contacts from an iPhone to the Flip phone?

💻 Apps & Software Settings Issues 1x asked 0 variants 14 scripts ad9aea31_recording-3665600761.txt

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The customer is experiencing issues with the phone not vibrating and also has problems with picture text and group messages not working.

📱 Device Issues Audio & Sound 2x asked 1 variants 17 scripts a1173ba7_recording-3671254638.txt

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The status of a phone repair and the possibility of picking it up the same day

🏪 Store & Service Device Repair 2x asked 0 variants 0 scripts c24b5153_recording-3671726168.txt

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The customer is inquiring about a missing order for a phone case.

💳 Account & Billing Order Pickup 1x asked 0 variants 5 scripts 8b3bf2e4_recording-3676486689.txt

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Why is my daughter's picture text not working?

💬 Messaging MMS & Media Messages 1x asked 0 variants 11 scripts cb24bbbb_recording-3659329465.txt

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The customer is having issues downloading picture texts while in Israel.

💬 Messaging MMS & Media Messages 1x asked 0 variants 8 scripts 5617cdad_recording-3674494469.txt

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The customer is having trouble sending group messages and inserting contacts into SMS.

💬 Messaging Group Messages 2x asked 1 variants 14 scripts 528fb850_recording-3655832973.txt

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