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Why is my phone's touch screen not working after a factory reset?

📱 Device Issues Screen & Display 1x asked 0 variants 0 scripts 1ac4fc49_recording-3685123541.txt

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The customer is experiencing issues with the phone's battery draining quickly and problems with charging.

📱 Device Issues Battery & Charging 9x asked 8 variants 51 scripts c5b30d9e_recording-3680259958.txt

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The customer is experiencing issues with sound quality and background noise on their phone.

📱 Device Issues Audio & Sound 1x asked 0 variants 14 scripts a16e5f8d_recording-3682401744.txt

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The customer is having issues receiving an email related to their account.

💳 Account & Billing Account Access 1x asked 0 variants 7 scripts bf444bb4_recording-3685612747.txt

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The customer is inquiring about purchasing a phone case and its availability for shipping.

🏪 Store & Service Order Pickup 1x asked 0 variants 17 scripts 59896fb9_recording-3685947256.txt

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When will the SMS service on my phone be fixed?

💬 Messaging SMS Text Messages 1x asked 0 variants 7 scripts 93c2b905_recording-3686568957.txt

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How can I set up a new phone plan and pick up the SIM card?

💳 Account & Billing Plan Changes 2x asked 1 variants 15 scripts dd0b6463_recording-3685024569.txt

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How can I get a Fig phone with Waze in the UK?

❓ General Inquiry Product Information 2x asked 1 variants 2 scripts 18170319_recording-3680270944.txt

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What can I do about a flimsy phone case that keeps falling off?

📱 Device Issues Physical Damage 2x asked 1 variants 5 scripts e25e2129_recording-3680217077.txt

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What can I do if my phone cannot be updated and I need a loaner phone?

📱 Device Issues Software Updates 1x asked 0 variants 2 scripts f53f1b98_recording-3685365677.txt

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Why can't I open text messages after a software update?

💻 Apps & Software Messaging Apps 2x asked 0 variants 0 scripts 0ec5e695_recording-3682342983.txt

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Why is my second line unreachable and how can I check compatibility with my service provider?

📞 Calls & Voice Can't Make Calls 1x asked 0 variants 4 scripts 2cb12412_recording-3684995242.txt

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The customer is experiencing issues with their contacts being incorrectly grouped under one name and not receiving alerts for incoming text messages.

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 2caed8aa_recording-3683562197.txt

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How can I transfer my service and number from Verizon to Fig?

💳 Account & Billing Plan Changes 1x asked 0 variants 11 scripts abd7531a_recording-3681040437.txt

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Can I have my repaired phone shipped back to me?

🏪 Store & Service Device Repair 3x asked 2 variants 19 scripts 17188020_recording-3684198992.txt

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Why is my system update failing to install?

💻 Apps & Software Software Updates 1x asked 0 variants 10 scripts 1a16a535_recording-3683151418.txt

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What should I do if my camera is not connecting and the selfie option is missing?

📱 Device Issues Camera 1x asked 0 variants 7 scripts fbb4384b_recording-3684512672.txt

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What can I do if the camera app is missing after a repair?

📱 Device Issues Camera 4x asked 3 variants 19 scripts 59e8764e_recording-3680267896.txt

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The phone is not turning on despite showing a full charge.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts c1db25d3_recording-3681354130.txt

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Why does my phone not work for texting while on a call?

🌐 Data & Internet No Data Connection 1x asked 0 variants 9 scripts 23dbb4df_recording-3681078343.txt

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Pending Questions (1651)