Moderation - Admin

The customer lost important data and contacts from their phone and is concerned about the reliability of the device.

📱 Device Issues Physical Damage 1x asked 0 variants 3 scripts cdf05b59_recording-3686769001.txt

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How can I contact the repair store for assistance?

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts f7f9267d_recording-3684406282.txt

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Why is my phone's storage reported as full despite deleting messages and pictures?

💻 Apps & Software Storage 1x asked 0 variants 11 scripts 35f5bbf6_recording-3685715079.txt

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The customer is unable to use Android Auto with their phone.

💻 Apps & Software Settings Issues 3x asked 2 variants 17 scripts 7800cfa4_recording-3680243813.txt

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How do I find the vibrate option in the pull-down menu on my phone?

📱 Device Issues Buttons & Controls 1x asked 0 variants 2 scripts db05e928_recording-3680584669.txt

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Why am I unable to receive attachments in text messages?

💬 Messaging MMS & Media Messages 1x asked 0 variants 11 scripts 6e6c530e_recording-3683604203.txt

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Why is my phone not ringing when people call me?

📞 Calls & Voice Can't Receive Calls 1x asked 0 variants 0 scripts 22578224_recording-3685437378.txt

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How can I resolve battery issues and send pictures on my FigPhone?

📱 Device Issues Battery & Charging 1x asked 0 variants 19 scripts 603f70d8_recording-3686533387.txt

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The customer is inquiring about making a payment with cash and the requirements for using a card.

💳 Account & Billing Payment Issues 1x asked 0 variants 8 scripts b9333e64_recording-3681240522.txt

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The Moovit app crashes after an update and is no longer supported.

💻 Apps & Software App Crashes 1x asked 0 variants 0 scripts 00af881d_recording-3685327467.txt

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How do I change text input from numbers to letters or T9 on the Fig Kosher phone?

💬 Messaging Messaging Apps 1x asked 0 variants 13 scripts 6dc6dc75_recording-3682685733.txt

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Why are my messages not going through after a plan renewal?

💬 Messaging MMS & Media Messages 1x asked 0 variants 4 scripts efceb42d_recording-3684284128.txt

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Customer needs assistance with getting their phone fixed and has not received responses to previous communications.

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 65d2c3d7_recording-3681606891.txt

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Why is my text message showing 'initializing' and not sending?

💬 Messaging SMS Text Messages 1x asked 0 variants 8 scripts e0063c92_recording-3686656758.txt

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How can I fix the proximity sensor issue causing the screen to turn off during calls?

📱 Device Issues Buttons & Controls 1x asked 0 variants 5 scripts aaf4eb45_recording-3684401985.txt

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How can I check the status of my order and get tracking information?

💳 Account & Billing Order Pickup 4x asked 3 variants 10 scripts 647072f8_recording-3686677802.txt

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How can I update my phone without using data?

🌐 Data & Internet No Data Connection 2x asked 0 variants 0 scripts 5485cc1d_recording-3682220047.txt

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How to correct a shipping label mistake in the app?

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts f116eec1_recording-3685517905.txt

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How do I handle updates on my new Fig phone and what are the data requirements for using Android Auto?

💻 Apps & Software Software Updates 1x asked 0 variants 12 scripts 2485a168_recording-3682755930.txt

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What are the differences in strength and features between the FigPhone Pro and Core models?

🏪 Store & Service Product Information 1x asked 0 variants 4 scripts 04228252_recording-3682761058.txt

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Content Moderation

Pending Questions (1630)