Moderation - Admin

Customer inquiring about features and specifications of the Fig Foam device

❓ General Inquiry Product Information 1x asked 0 variants 10 scripts 7b7e09bc_recording-3683051061.txt

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Why can't I connect my Fig Phone to Verizon?

💳 Account & Billing Account Access 1x asked 0 variants 4 scripts cd4a1bf1_recording-3683992417.txt

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What is the status of my repaired phone that was supposed to be shipped?

🏪 Store & Service Device Repair 11x asked 0 variants 0 scripts f7644cd4_recording-3680212192.txt

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Can I get a refurbished shell for a dropped phone today?

🏪 Store & Service Device Repair 1x asked 0 variants 5 scripts f7932e0f_recording-3686673451.txt

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Why does my phone hang up during calls?

📱 Device Issues Power & Boot 2x asked 0 variants 0 scripts b048a376_recording-3685746757.txt

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How can I request a replacement for a cracked phone cover?

🏪 Store & Service Device Repair 1x asked 0 variants 2 scripts f8ef376e_recording-3682602535.txt

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How long does it take to port a number and what are the steps to cancel the service?

💳 Account & Billing Plan Changes 1x asked 0 variants 11 scripts bf567419_recording-3682903703.txt

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What can be done to save a phone that was dropped in water?

📱 Device Issues Physical Damage 1x asked 0 variants 0 scripts 78853ad7_recording-3685224770.txt

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Does warranty cover a crack in the phone casing?

📱 Device Issues Physical Damage 3x asked 2 variants 25 scripts 96cd7d92_recording-3681092420.txt

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What should I do if the microphone on my Fig Core is very low?

📱 Device Issues Audio & Sound 1x asked 0 variants 0 scripts 6f92c028_recording-3682630492.txt

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How can I fix issues with downloading text messages and accessing voicemail?

💬 Messaging SMS Text Messages 2x asked 1 variants 12 scripts d1cb85b8_recording-3686609338.txt

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What are the replacement and repair options for broken phones?

📱 Device Issues Physical Damage 4x asked 3 variants 21 scripts bf65d54c_recording-3680600015.txt

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Is there a way to use Google Maps directly on the phone without Android Auto?

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts 5558f83f_recording-3686539416.txt

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Is there any way to trade in my old phone for a discount on a new one due to ongoing problems?

📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts 6e8d5037_recording-3683069386.txt

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The talk to text feature on the phone is not working.

💻 Apps & Software Settings Issues 4x asked 3 variants 29 scripts 55de09e3_recording-3682801887.txt

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Why is my data not working after a recent update?

🌐 Data & Internet No Data Connection 1x asked 0 variants 0 scripts baf3fd05_recording-3684159213.txt

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How do I upgrade the software on my Fig Phone after a battery issue?

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts b7bffe80_recording-3684563871.txt

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When will the system update be released?

💻 Apps & Software Software Updates 1x asked 0 variants 7 scripts 9e5d1265_recording-3684031378.txt

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Customer is inquiring about the removal of a privacy menu feature after a recent update that caused loss of files.

💻 Apps & Software Settings Issues 2x asked 1 variants 4 scripts 09db384f_recording-3680221032.txt

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How do I send my phone for repair and what are the instructions?

🏪 Store & Service Device Repair 4x asked 3 variants 19 scripts 97692bc5_recording-3685051243.txt

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Pending Questions (1651)