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Pending Questions (1630)
What should I do about my phone that needs a motherboard replacement and I don't have a loaner phone?
What can I do if my new phone dies while charging and I need a replacement or loaner phone?
The customer is inquiring about issues with text and notifications not working due to a known problem in their area.
The customer is experiencing issues with multimedia messaging not consistently working on their new phone.
The customer is experiencing glitches with their phone and has not received recent software updates.
Customer is inquiring about payment for shipping and repairs that were not communicated in advance.