Moderation - Admin

Why does my phone's battery drop from full to 10% shortly after charging?

📱 Device Issues Battery & Charging 1x asked 0 variants 8 scripts a5d0b0a1_recording-3683712232.txt

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What should I do if the front screen of my phone is not working properly?

📱 Device Issues Screen & Display 2x asked 0 variants 0 scripts d04ad29d_recording-3683111044.txt

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How can I fix Android Auto not connecting after multiple updates?

💻 Apps & Software Software Updates 12x asked 11 variants 69 scripts b5257c61_recording-3685539302.txt

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Customer is inquiring about the status of a device repair and the location of a specific bin for the repair.

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 52b8f553_recording-3684260307.txt

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How can I update my phone without incurring data charges?

💻 Apps & Software Software Updates 2x asked 1 variants 7 scripts bb3e9db8_recording-3680226511.txt

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Is it possible to transfer data from a loaner phone to a repaired phone?

🏪 Store & Service Device Repair 2x asked 1 variants 4 scripts bd32d653_recording-3680200462.txt

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What should I do if my messaging app and calculator are not working after a software update?

💻 Apps & Software Software Updates 1x asked 0 variants 2 scripts 96315efc_recording-3681005673.txt

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What model phone should I be looking at that has Android Auto and Weave?

❓ General Inquiry Product Information 1x asked 0 variants 5 scripts 4d96b7a0_recording-3681595209.txt

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How do I reset my device after entering an unlock code?

📱 Device Issues Screen & Display 1x asked 0 variants 3 scripts fb019769_recording-3686508047.txt

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How can I get a replacement battery for my F-52 phone?

📱 Device Issues Battery & Charging 6x asked 5 variants 41 scripts 23bb2e06_recording-3681658662.txt

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Are hard cases available for a specific phone model?

🏪 Store & Service Product Information 1x asked 0 variants 0 scripts 4e0e832a_recording-3681673284.txt

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Why are my text messages being sent twice and how do I fix my music app error?

💻 Apps & Software Settings Issues 2x asked 1 variants 5 scripts ebf09584_recording-3685986354.txt

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How do I properly install the SIM card in my phone?

📱 Device Issues Buttons & Controls 3x asked 2 variants 6 scripts c37a3fc3_recording-3680244723.txt

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What is the timeline for fixing issues with my phone after an Android Auto update?

💻 Apps & Software Software Updates 2x asked 1 variants 7 scripts f3d52097_recording-3685969992.txt

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How do I resolve data consumption and MMS issues after a software update?

💻 Apps & Software Software Updates 2x asked 1 variants 16 scripts c7a73b83_recording-3684085455.txt

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What should I do about missing apps after a software update?

💻 Apps & Software Software Updates 1x asked 0 variants 5 scripts 7bea71e4_recording-3683896966.txt

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What should I do about my phone that needs a motherboard replacement and I don't have a loaner phone?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts 64eaf606_recording-3684066722.txt

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What can I do if my new phone dies while charging and I need a replacement or loaner phone?

📱 Device Issues Battery & Charging 3x asked 2 variants 16 scripts fd027c18_recording-3682361210.txt

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The customer is experiencing an issue where text messages are being sent twice.

💬 Messaging SMS Text Messages 2x asked 0 variants 0 scripts 6d3ff40e_recording-3681514963.txt

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Where can I bring my phone for repair if I am locked out due to a forgotten password?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts aa18ab32_recording-3685062809.txt

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Pending Questions (1651)