Moderation - Admin

What is the timeline for fixing issues with my phone after an Android Auto update?

💻 Apps & Software Software Updates 2x asked 1 variants 7 scripts f3d52097_recording-3685969992.txt

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How do I resolve data consumption and MMS issues after a software update?

💻 Apps & Software Software Updates 2x asked 1 variants 16 scripts c7a73b83_recording-3684085455.txt

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What should I do about missing apps after a software update?

💻 Apps & Software Software Updates 1x asked 0 variants 5 scripts 7bea71e4_recording-3683896966.txt

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What should I do about my phone that needs a motherboard replacement and I don't have a loaner phone?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts 64eaf606_recording-3684066722.txt

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What can I do if my new phone dies while charging and I need a replacement or loaner phone?

📱 Device Issues Battery & Charging 3x asked 2 variants 16 scripts fd027c18_recording-3682361210.txt

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The customer is experiencing an issue where text messages are being sent twice.

💬 Messaging SMS Text Messages 2x asked 0 variants 0 scripts 6d3ff40e_recording-3681514963.txt

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Where can I bring my phone for repair if I am locked out due to a forgotten password?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts aa18ab32_recording-3685062809.txt

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The customer is inquiring about issues with text and notifications not working due to a known problem in their area.

💬 Messaging SMS Text Messages 1x asked 0 variants 9 scripts 9e790cf8_recording-3684440649.txt

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What should I do if my phone is not charging properly after a repair?

📱 Device Issues Battery & Charging 8x asked 7 variants 56 scripts ba3ad104_recording-3685693740.txt

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How do I get a transfer code for my phone account?

💳 Account & Billing Account Access 1x asked 0 variants 3 scripts 758a5c9e_recording-3680263544.txt

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What should I do if I did not receive the Android Oreo update on my phone?

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts 28604f55_recording-3683872366.txt

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The customer is experiencing issues with multimedia messaging not consistently working on their new phone.

💬 Messaging MMS & Media Messages 5x asked 4 variants 25 scripts 3ef6fe13_recording-3680277234.txt

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The customer is experiencing glitches with their phone and has not received recent software updates.

💻 Apps & Software Software Updates 2x asked 1 variants 8 scripts 95434223_recording-3680231061.txt

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What should I do if I'm having problems sending text messages and installing a new app?

💬 Messaging SMS Text Messages 10x asked 8 variants 45 scripts ad9aedc5_recording-3684468923.txt

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Customer is seeking assistance or information

❓ General Inquiry Other 3x asked 2 variants 0 scripts 7a280ecc_recording-3682564269.txt

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Customer is inquiring about payment for shipping and repairs that were not communicated in advance.

💳 Account & Billing Payment Issues 1x asked 0 variants 10 scripts 0c04e431_recording-3683055140.txt

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The phone displays 'no command' when turned on

📱 Device Issues Power & Boot 2x asked 1 variants 6 scripts 74a8e12f_recording-3680262847.txt

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Customer forgot the code to unlock their phone and needs assistance to regain access.

📱 Device Issues Account & Billing 5x asked 4 variants 12 scripts 46e8a8ed_recording-3680749644.txt

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When will the Android update be released?

💻 Apps & Software Software Updates 1x asked 0 variants 1 scripts 6a91e06b_recording-3682198130.txt

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Does the Flapper Store do repairs?

🏪 Store & Service Device Repair 2x asked 1 variants 4 scripts 8389562f_recording-3680271793.txt

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Pending Questions (1630)