Moderation - Admin

What should I do if I'm experiencing an issue with the Waze app after a software update?

💻 Apps & Software Software Updates 6x asked 5 variants 28 scripts ac291e3a_recording-3680821436.txt

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How can I fix message delivery issues and Do Not Disturb settings after a recent update?

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts e7b5f68e_recording-3685074226.txt

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The customer is concerned about a bulging battery and its impact on the phone's functionality.

📱 Device Issues Battery & Charging 1x asked 0 variants 7 scripts 11ed84f2_recording-3680855664.txt

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What can I do about my battery dying unexpectedly and the glitch in the battery percentage display?

📱 Device Issues Battery & Charging 2x asked 1 variants 11 scripts 4f241c0b_recording-3682177065.txt

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The phone randomly loses service and requires a reset to regain connectivity.

📱 Device Issues Power & Boot 2x asked 0 variants 0 scripts a31d97b5_recording-3680201569.txt

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The customer is experiencing issues with Android Auto after an update and has a cracked phone hinge.

📱 Device Issues Physical Damage 1x asked 0 variants 4 scripts b5ab5ee4_recording-3682811668.txt

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How do I resolve video playback issues after a software update?

💻 Apps & Software Software Updates 1x asked 0 variants 4 scripts 0c2add51_recording-3687914293.txt

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How do I fix slow performance and message delivery issues in the Fig Messenger app?

💻 Apps & Software Settings Issues 2x asked 1 variants 9 scripts d047a8f8_recording-3688530555.txt

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The customer is experiencing issues with their phone shutting off every time they put it down.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts 8c1f0d06_recording-3687839249.txt

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How do I fix data connectivity issues affecting call recording and music playback?

🌐 Data & Internet No Data Connection 1x asked 0 variants 4 scripts fec949a0_recording-3687895243.txt

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How do I send my phone in for repair if the earpiece is not working?

📱 Device Issues Audio & Sound 1x asked 0 variants 3 scripts 5e6786de_recording-3688443631.txt

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Customer inquired about adding data to their plan due to being out of data.

🌐 Data & Internet No Data Connection 2x asked 0 variants 0 scripts cb474a7d_recording-3688460551.txt

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Customer is having trouble installing an app on a PC and logging in.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts e2cad12d_recording-3688440623.txt

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What should I do if the touch screen on my phone is not working?

📱 Device Issues Screen & Display 1x asked 0 variants 0 scripts 993bb490_recording-3688433365.txt

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What should I do if my phone shuts off and goes to a loading screen despite having sufficient battery?

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts 77262696_recording-3687917032.txt

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What should I do if I did not receive a battery after a phone repair?

📱 Device Issues Battery & Charging 1x asked 0 variants 6 scripts 7c973674_recording-3688565121.txt

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How can I upgrade my data plan and inquire about my account information?

💳 Account & Billing Plan Changes 1x asked 0 variants 0 scripts dd7aa9b0_recording-3687843909.txt

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Why is the Waze app not working and when will it be fixed?

💻 Apps & Software Messaging Apps 1x asked 0 variants 7 scripts d8f958ef_recording-3688548277.txt

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Customer is inquiring about service related to a device issue.

❓ General Inquiry Service Questions 1x asked 0 variants 0 scripts fc158a75_recording-3688395870.txt

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When is the software update to fix the Azure Auto OSH coming out?

💻 Apps & Software Software Updates 1x asked 0 variants 5 scripts aa1e6a3c_recording-3687911263.txt

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