Moderation - Admin

What should I do if I'm having issues with receiving picture texts?

💬 Messaging MMS & Media Messages 11x asked 0 variants 0 scripts 4c7e7d84_recording-3680632724.txt

Edit Merge

Is there a place in Flatbush to bring a Fig phone for hinge repair?

🏪 Store & Service Device Repair 1x asked 0 variants 3 scripts 847ffb73_recording-3683523598.txt

Edit Merge

What should I do if my phone won't turn on and might be water damaged?

📱 Device Issues Physical Damage 1x asked 0 variants 0 scripts 374c396d_recording-3680740857.txt

Edit Merge

Can I return my Beats Fig MP3 player for a refund if it doesn't work with my Mac?

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts c8af7da6_recording-3680799092.txt

Edit Merge

Why is the Google Play Store using excessive data and my messaging app not working?

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts c58d45ab_recording-3684332698.txt

Edit Merge

What should I do if my Waze and messaging apps are freezing after an update?

💻 Apps & Software Software Updates 1x asked 0 variants 6 scripts 74eb2332_recording-3681094914.txt

Edit Merge

Why am I seeing unexpected tax charges on my phone purchase, and can ordering online avoid them?

💳 Account & Billing Bill Questions 2x asked 1 variants 5 scripts 3300aadd_recording-3685805301 (1).txt

Edit Merge

The customer is experiencing an issue with their music app crashing and unable to open it.

💻 Apps & Software App Crashes 10x asked 9 variants 39 scripts 4b10efa5_recording-3682614792.txt

Edit Merge

Can I get a refund for my phone if messaging is not working?

💬 Messaging Messaging Apps 1x asked 0 variants 9 scripts c455bb1f_recording-3682482387.txt

Edit Merge

What should I do if messages are not coming in and Waze is not working on my Fig phone?

💻 Apps & Software Software Updates 1x asked 0 variants 4 scripts ceef3f16_recording-3685776866.txt

Edit Merge

What can I do if texting issues persist despite previous assurances?

💬 Messaging SMS Text Messages 1x asked 0 variants 4 scripts 7998cef7_recording-3683528352.txt

Edit Merge

How can I help a friend who is locked out of their phone and having trouble with the reset code?

📱 Device Issues Account Access 1x asked 0 variants 4 scripts d662593a_recording-3682889670.txt

Edit Merge

The customer's messaging and notification features are not working.

💬 Messaging Messaging Apps 1x asked 0 variants 5 scripts 75fc5570_recording-3681086471.txt

Edit Merge

Are there any updates on the messaging app and Android Auto?

💻 Apps & Software Software Updates 1x asked 0 variants 7 scripts 70bb35bd_recording-3686628207.txt

Edit Merge

Why am I having trouble downloading an update for the messaging app and how can I manage data usage?

💻 Apps & Software Software Updates 2x asked 1 variants 8 scripts 1e0de675_recording-3682488875 (1).txt

Edit Merge

How can I send my phone for repair if it's not charging?

📱 Device Issues Battery & Charging 2x asked 0 variants 0 scripts 161484cb_recording-3681142663.txt

Edit Merge

Is the repair for my device covered under warranty and how much will it cost?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts 6b128e71_recording-3680846440.txt

Edit Merge

What should I do if I'm experiencing an issue with the Waze app after a software update?

💻 Apps & Software Software Updates 6x asked 5 variants 28 scripts ac291e3a_recording-3680821436.txt

Edit Merge

How can I fix message delivery issues and Do Not Disturb settings after a recent update?

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts e7b5f68e_recording-3685074226.txt

Edit Merge

The customer is concerned about a bulging battery and its impact on the phone's functionality.

📱 Device Issues Battery & Charging 1x asked 0 variants 7 scripts 11ed84f2_recording-3680855664.txt

Edit Merge

Content Moderation

Pending Questions (1651)