Moderation - Admin

How do I send my phone in for repair if the earpiece is not working?

📱 Device Issues Audio & Sound 1x asked 0 variants 3 scripts 5e6786de_recording-3688443631.txt

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Customer inquired about adding data to their plan due to being out of data.

🌐 Data & Internet No Data Connection 2x asked 0 variants 0 scripts cb474a7d_recording-3688460551.txt

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Customer is having trouble installing an app on a PC and logging in.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts e2cad12d_recording-3688440623.txt

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What should I do if the touch screen on my phone is not working?

📱 Device Issues Screen & Display 1x asked 0 variants 0 scripts 993bb490_recording-3688433365.txt

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What should I do if my phone shuts off and goes to a loading screen despite having sufficient battery?

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts 77262696_recording-3687917032.txt

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What should I do if I did not receive a battery after a phone repair?

📱 Device Issues Battery & Charging 1x asked 0 variants 6 scripts 7c973674_recording-3688565121.txt

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How can I upgrade my data plan and inquire about my account information?

💳 Account & Billing Plan Changes 1x asked 0 variants 0 scripts dd7aa9b0_recording-3687843909.txt

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Why is the Waze app not working and when will it be fixed?

💻 Apps & Software Messaging Apps 1x asked 0 variants 7 scripts d8f958ef_recording-3688548277.txt

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The customer is experiencing issues with multiple apps crashing and not functioning properly after a recent update.

💻 Apps & Software App Crashes 7x asked 6 variants 35 scripts ace2c6f4_recording-3688390356.txt

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Customer is inquiring about service related to a device issue.

❓ General Inquiry Service Questions 1x asked 0 variants 0 scripts fc158a75_recording-3688395870.txt

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When is the software update to fix the Azure Auto OSH coming out?

💻 Apps & Software Software Updates 1x asked 0 variants 5 scripts aa1e6a3c_recording-3687911263.txt

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Customer is inquiring about the status of an email regarding a receipt and credit card statement for a phone purchase.

💳 Account & Billing Bill Questions 1x asked 0 variants 4 scripts a8b0668b_recording-3688701848.txt

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Why am I receiving notifications about Doris Feet and restrictions affecting my message delivery?

💻 Apps & Software Settings Issues 1x asked 0 variants 7 scripts 5aae39ad_recording-3688523778.txt

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The customer is experiencing issues with the screen not working on their device.

📱 Device Issues Screen & Display 2x asked 0 variants 0 scripts f4b9a1c6_recording-3688696423.txt

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Customer is inquiring about store hours and services.

❓ General Inquiry Service Questions 12x asked 0 variants 0 scripts 1b3b69c2_recording-3687911798.txt

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The customer is experiencing issues with MMS messages not downloading and problems with the call log interface.

💻 Apps & Software Messaging Apps 1x asked 0 variants 4 scripts 48540007_recording-3687840066.txt

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How do I fix issues with sending or receiving text messages?

💬 Messaging SMS Text Messages 19x asked 18 variants 84 scripts 5eedeafc_recording-3688478528.txt

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What is the status of my business phone repair?

🏪 Store & Service Device Repair 1x asked 0 variants 2 scripts d5c17e6a_recording-3687892135.txt

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Why is the software update for my phone delayed and can I get a refund for the issues caused?

💻 Apps & Software Software Updates 2x asked 1 variants 4 scripts db3f7e37_recording-3688299029.txt

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How do I resolve call forwarding issues to an Israeli number?

📞 Calls & Voice Call Quality 1x asked 0 variants 4 scripts a2d04ce3_recording-3688618464.txt

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Pending Questions (1642)