Moderation - Admin

Is my order ready for pickup and how much do I need to pay?

🏪 Store & Service Order Pickup 2x asked 0 variants 0 scripts be0d85f2_recording-3687906689.txt

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The phone's charging port is not functioning properly and the selfie camera is not working.

📱 Device Issues Battery & Charging 1x asked 0 variants 6 scripts 152518f5_recording-3688253626.txt

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Customer inquired about battery expansion issue and replacement process.

📱 Device Issues Battery & Charging 1x asked 0 variants 3 scripts 6ff84e12_recording-3688434058.txt

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How do I fix Waze not turning on and enable audio for Android Auto?

💻 Apps & Software Settings Issues 1x asked 0 variants 5 scripts 8d246bf1_recording-3687876244.txt

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The camera is not functioning properly and options are missing after a restart.

📱 Device Issues Camera 1x asked 0 variants 9 scripts b3aa737c_recording-3688685688.txt

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What are my repair options for a phone with a non-working charging port and camera issues?

📱 Device Issues Battery & Charging 2x asked 1 variants 12 scripts 31e3f84f_recording-3687912875.txt

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Why am I receiving a notification about DuraSpeed restrictions affecting my message delivery?

💻 Apps & Software Settings Issues 1x asked 0 variants 8 scripts c3debf82_recording-3688523778.txt

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The touch screen of the phone is not working properly.

📱 Device Issues Screen & Display 1x asked 0 variants 0 scripts 41ef63b6_recording-3688433365.txt

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Is there an EU model available for the fake mini flip phone?

❓ General Inquiry Product Information 1x asked 0 variants 10 scripts 92898fb0_recording-3687828868.txt

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The customer is inquiring about the disappearance of the Waze app after a recent update and issues with backup functionality.

💻 Apps & Software Software Updates 1x asked 0 variants 11 scripts 130c0c65_recording-3688426049.txt

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The customer is experiencing issues with sending text messages, where texts disappear after pressing send and do not show as read.

💬 Messaging SMS Text Messages 1x asked 0 variants 3 scripts 52b1f142_recording-3688244449.txt

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How do I fix installation failures when updating my phone software?

💻 Apps & Software Software Updates 4x asked 3 variants 22 scripts af9ce944_recording-3687857162.txt

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How can I install the Vonage Business App on a new user's computer?

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 6b768ea7_recording-3688440623.txt

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The customer is unable to use the automated system when calling numbers.

📞 Calls & Voice Can't Make Calls 1x asked 0 variants 0 scripts c6909da3_recording-3687901033.txt

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Customer wants to activate a new line with a new phone number and inquire about plan options.

💳 Account & Billing Plan Changes 1x asked 0 variants 6 scripts 36699bfa_recording-3688657297.txt

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Inquiry about the pickup status of a FIG phone order

🏪 Store & Service Order Pickup 6x asked 5 variants 13 scripts 986f78f8_recording-3687851992.txt

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The customer's phone screen goes blank randomly for extended periods of time.

📱 Device Issues Screen & Display 1x asked 0 variants 7 scripts fb8b752d_recording-3688630643.txt

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What should I do about my data usage warning and the glitches after a recent update?

🌐 Data & Internet Slow Data 1x asked 0 variants 0 scripts 886e8828_recording-3687862365.txt

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The customer is experiencing issues with Bluetooth connectivity, gallery app crashes, and Android Auto not working.

📱 Device Issues Apps & Software 1x asked 0 variants 5 scripts dd940646_recording-3687901116.txt

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What is the status of my phone repair?

🏪 Store & Service Device Repair 24x asked 0 variants 0 scripts e250b998_recording-3687872634.txt

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Pending Questions (1642)