Moderation - Admin

What should I do if my phone is not functioning properly with apps closing unexpectedly?

📱 Device Issues Software Updates 1x asked 0 variants 7 scripts 53f8b7d2_recording-3688499881.txt

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Customer inquiring about selling technology products

❓ General Inquiry Service Questions 1x asked 0 variants 3 scripts 74b94f62_recording-3687879239.txt

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How can I get a new phone due to a motherboard issue after sending my phone for repair?

📱 Device Issues Physical Damage 1x asked 0 variants 1 scripts 30d31ad9_recording-3687854595.txt

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Why are my apps not working after the last update?

💻 Apps & Software App Crashes 1x asked 0 variants 0 scripts 97d1db0e_recording-3687841489.txt

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Can my daughter-in-law pick up a refurbished phone and pay from outside if she can't find parking?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts d3826906_recording-3687866691.txt

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The customer is having trouble with the BeatBlock software not recognizing their device.

💻 Apps & Software Settings Issues 1x asked 0 variants 7 scripts 7302d8fc_recording-3688582185.txt

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How to switch from a T-Mobile SIM card to a Fig SIM card and understand the billing differences?

💳 Account & Billing Plan Changes 1x asked 0 variants 4 scripts ac257168_recording-3687868992.txt

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The customer is experiencing issues sending and receiving pictures.

💬 Messaging MMS & Media Messages 7x asked 6 variants 40 scripts 23786cae_recording-3687891427.txt

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The customer is experiencing issues with an app that stops working after initial success and needs assistance with debugging.

💻 Apps & Software Settings Issues 2x asked 1 variants 5 scripts 3d64521c_recording-3688641294 (1).txt

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The customer is experiencing missing videos and issues with the selfie camera on their phone.

💻 Apps & Software Settings Issues 2x asked 1 variants 11 scripts dbce9c4d_recording-3687874870.txt

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Why is my phone using all of my data and how can I prevent it?

🌐 Data & Internet Slow Data 6x asked 5 variants 46 scripts c5031b72_recording-3687850175.txt

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What are my repair options for a phone with non-working vibration?

📱 Device Issues Physical Damage 1x asked 0 variants 6 scripts 00b039bd_recording-3687851790.txt

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What are the differences between the Fig Flip 2 Pro and Fig Core phones, specifically regarding apps and compatibility with SIM cards?

💻 Apps & Software Product Information 2x asked 1 variants 17 scripts 4d5f1f5c_recording-3687897639.txt

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Customer needs a phone number from their repaired phone before picking it up.

🏪 Store & Service Order Pickup 2x asked 1 variants 9 scripts 3c3e2492_recording-3687894131 (1).txt

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Can my phone be fixed today if it's not charging?

📱 Device Issues Battery & Charging 1x asked 0 variants 0 scripts 97bea10b_recording-3688557365.txt

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The customer is experiencing issues with messaging and is unsure how to install an update.

💻 Apps & Software Software Updates 2x asked 1 variants 14 scripts f5f56c76_recording-3688218444.txt

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The customer is having trouble making a call.

📞 Calls & Voice Can't Make Calls 11x asked 10 variants 50 scripts 31967873_recording-3687877607.txt

Best Script: Question: What should I do if I am unable to make calls while in London? Answer: Script: I understand that you need assistance making calls while in...

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What are the store hours and contact information for customer service and repairs?

❓ General Inquiry Service Questions 3x asked 0 variants 0 scripts dea810a9_recording-3687835058.txt

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The customer is inquiring about a free repair for a phone that broke before the warranty period but is being told they must pay for the repair.

📱 Device Issues Physical Damage 1x asked 0 variants 4 scripts a01eee0f_recording-3687906555.txt

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What should I do if I'm having problems with the messaging app?

📱 Device Issues Messaging Apps 5x asked 4 variants 40 scripts b94e8dae_recording-3687861057.txt

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Pending Questions (1630)