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Why am I unable to receive picture texts and contact cards?

The customer is experiencing issues with multimedia messages coming out blank after a recent phone update.

Why are some MMS messages not downloading on my Fig Phone?

Why are picture texts not coming through on the FIX phone?

Customer cannot receive multimedia messages after a phone update.

The customer is unable to receive picture texts.

The customer is unable to receive picture messages and group chats on their phone.

The customer is unable to send or receive picture messages.

The customer is unable to send or receive SMS and MMS messages after a recent update.

Customer is not receiving picture messages.

The customer is experiencing issues with MMS and voice to text after a software update.

Customers are unable to receive MMS messages after a phone update.

The customer is unable to send or receive picture messages on their phone.

The customer is experiencing issues with MMS and voice to text functionality after a software update.

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