Question Details

Question Variants (2)

The customer is inquiring about the status of a phone that was brought in for repair due to a broken shell and is concerned about the lack of a loaner phone while waiting for parts.
The customer is inquiring about the status of their phone repair and expressing issues with a broken loaner phone.

Response Scripts (14)

45.0%
45.0%
45.0%
30.0%
30.0%
30.0%
30.0%
30.0%
30.0%
30.0%
30.0%
30.0%
30.0%
30.0%

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