Question Details

Question Variants (3)

The customer is experiencing issues with the battery getting very hot and is inquiring about updates related to the device.
The customer is experiencing a burning smell when charging their iPhone.
The customer is concerned about a burning smell coming from the phone's USB slot and is unsure if it is safe to charge.

Response Scripts (30)

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45.0%
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35.0%
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30.0%
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5.0%

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