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The customer is experiencing issues with a broken screen and is inquiring about repair options and costs.

Why was I charged $80 for a phone screen repair that was supposed to be free?

Customer is inquiring about the status of their phone repair after dropping it off a week ago due to a screen issue.

How should I send my device for repair and what information should I include?

The customer wants to know about the repair process and longevity of a phone with a black screen issue.

How much would it cost to repair a broken front screen and fix issues with receiving calls?

The customer is asking about a phone that doesn't show anything on the main screen and inquiring about repair options.

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