Dashboard Moderation 1689 Filter Rules Merge Tool Activity Log

Content Moderation

Pending 1689 Approved 27 Rejected 0

Pending Questions (1689)

The customer is having issues with a whitelist password for messaging and a malfunctioning screen that requires a factory reset.
📱 Device Issues Screen & Display 1x asked 0 variants 6 scripts af554ab4_recording-3640749367.txt
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What is the status of a phone repair and can it be delivered to a different location?
🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 1ba7baa6_recording-3637815256.txt
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Is my phone repair ready and can I get a loaner phone?
🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 8c2bafd3_recording-3640034416.txt
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Is my device ready for pickup?
🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts fb79bdbb_recording-3644501680.txt
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The phone is not turning on after falling and has been turning off frequently.
📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts d5cdca3b_recording-3644089881.txt
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What apps are available on the Fig Phone and what is the return policy?
❓ General Inquiry Product Information 1x asked 0 variants 5 scripts 763faf1b_recording-3635034815.txt
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The customer is unable to access their music app due to an error.
💻 Apps & Software Settings Issues 1x asked 0 variants 14 scripts 64952cca_recording-3648550345.txt
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The customer is experiencing issues with the settings search function on their phone.
💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 3df0b193_recording-3648187500.txt
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How much does it cost to fix a broken Fig phone?
🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts c4ab77a4_recording-3620091008.txt
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The customer is unable to switch between camera options on their phone.
📱 Device Issues Camera 1x asked 0 variants 3 scripts 3904e94b_recording-3636587992.txt
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The phone does not charge properly and has a loose charging port.
📱 Device Issues Battery & Charging 1x asked 0 variants 5 scripts dedae862_recording-3647877095.txt
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The customer is having trouble charging their phone and wants to order a charger.
📱 Device Issues Battery & Charging 1x asked 0 variants 3 scripts 8550c602_recording-3634507939.txt
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How to switch between multiple user accounts on the device?
💻 Apps & Software Settings Issues 1x asked 0 variants 5 scripts f94db13a_recording-3635166750.txt
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How can I order a phone case that is not showing up on the website?
💻 Apps & Software Settings Issues 1x asked 0 variants 1 scripts 42f67fca_recording-3647783607.txt
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Can I transfer messages from a pump phone to a Fig phone?
💬 Messaging Messaging Apps 1x asked 0 variants 5 scripts 8d8c74f8_recording-3637053108.txt
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How to ensure roaming service is activated on a phone while traveling internationally?
🌐 Data & Internet No Data Connection 1x asked 0 variants 2 scripts 5069f133_recording-3640270601.txt
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Why wasn't I informed about the data loss when my phone was repaired?
🏪 Store & Service Device Repair 1x asked 0 variants 2 scripts a617d4f7_recording-3649719933.txt
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The customer is inquiring about options for a cracked phone and repair costs.
📱 Device Issues Physical Damage 1x asked 0 variants 3 scripts a1e4de53_recording-3639031404.txt
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The customer is experiencing issues with the camera quality on their phone.
📱 Device Issues Camera 2x asked 1 variants 7 scripts 81d9acb3_recording-3649245217.txt
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Customer is frustrated about not receiving a battery they paid for and is inquiring about its status and delivery options.
📱 Device Issues Battery & Charging 1x asked 0 variants 3 scripts e84e93f3_recording-3634278385.txt
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