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Pending Questions (1659)
The customer is having issues with receiving notifications for messages outside of the messaging app.
The customer is experiencing issues with the SIM card slot on their repaired phone, which appears to be damaged.
The customer is experiencing fast battery drain and unexpected notification sounds on a new phone.
The customer is experiencing issues with their phone not picking up service with T-Mobile.
The customer is experiencing a physical issue with their phone that is about to snap in half.
The customer is unable to hear the receiver on their phone and received a loaner phone that is talk only, preventing them from sending messages.
The customer is unable to send messages due to device restrictions or insufficient funds.