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Pending Questions (1630)
How can I resolve the installation failure when trying to download an update for my phone?
Customer is inquiring about the status of their phone repair after dropping it off a week ago due to a screen issue.
The customer is unable to view received messages and cannot call back missed calls due to lost numbers.
The customer is experiencing slow performance with the Messenger app after a recent update and has issues with the music app shutting down or not resuming after calls.
The customer is experiencing ongoing issues with their daughter's phone where nobody can hear her during calls, despite multiple repairs.
Can I get a replacement for my broken phone that has software errors and how can I save the information on it?
The customer is experiencing issues with voice to text, Waze, and weather not working on their phone due to data connectivity problems.
The phone is not recognized by the computer for data transfer after a charging port repair.
The customer is inquiring about the repair process for a broken phone hinge and whether the damage can be fixed.
Customer inquired about the credit card used for a previous purchase and transaction details.
The phone screen shuts down and hangs up during calls, and there are issues with text messaging and connecting to a computer.