Moderation - Admin

How can I change the password to access text messages on my Fig phone?

💬 Messaging Messaging Apps 1x asked 0 variants 0 scripts 6445d389_recording-3652162403.txt

Edit Merge

The customer is concerned about a phone sent for repair without identifying information inside the box.

📱 Device Issues Screen & Display 1x asked 0 variants 4 scripts fbc1f0b0_recording-3655243526.txt

Edit Merge

The customer is unable to send text messages to the MTA to check bus arrival times.

💬 Messaging SMS Text Messages 1x asked 0 variants 8 scripts c17f9383_recording-3670300997.txt

Edit Merge

The customer is experiencing issues with multimedia messages coming out blank after a recent phone update.

💬 Messaging MMS & Media Messages 1x asked 0 variants 0 scripts 4de3e9e1_recording-3659275811.txt

Edit Merge

Customer is inquiring about the status of a refund for a lost order.

💳 Account & Billing Payment Issues 1x asked 0 variants 3 scripts 1a3a2045_recording-3675024039.txt

Edit Merge

How can I activate my phone and obtain a SIM card that was missing from my order?

💳 Account & Billing Plan Changes 1x asked 0 variants 7 scripts e33b18fe_recording-3656938253.txt

Edit Merge

When will the Android Auto update be available for my phone?

💻 Apps & Software Software Updates 1x asked 0 variants 6 scripts 9a9af4ba_recording-3662618681.txt

Edit Merge

How can I restore text messages on my phone after they were removed?

💬 Messaging SMS Text Messages 1x asked 0 variants 5 scripts ff4b2040_recording-3679014787.txt

Edit Merge

How can I resolve the installation failure when trying to download an update for my phone?

💻 Apps & Software Software Updates 1x asked 0 variants 6 scripts 4976ff90_recording-3674465356.txt

Edit Merge

Customer is inquiring about the status of their phone repair after dropping it off a week ago due to a screen issue.

📱 Device Issues Screen & Display 1x asked 0 variants 0 scripts 463ae3c5_recording-3659916322.txt

Edit Merge

Customer is having trouble performing a factory reset on their phone.

💻 Apps & Software Settings Issues 3x asked 2 variants 13 scripts bd89f108_recording-3674481949.txt

Edit Merge

The customer is unable to view received messages and cannot call back missed calls due to lost numbers.

📱 Device Issues Messaging Apps 1x asked 0 variants 7 scripts cd0dc3e1_recording-3669471988.txt

Edit Merge

The customer is experiencing slow performance with the Messenger app after a recent update and has issues with the music app shutting down or not resuming after calls.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 3fa35549_recording-3678006244.txt

Edit Merge

The customer is experiencing ongoing issues with their daughter's phone where nobody can hear her during calls, despite multiple repairs.

📱 Device Issues Audio & Sound 1x asked 0 variants 4 scripts bdd4724c_recording-3659725261.txt

Edit Merge

Can I get a replacement for my broken phone that has software errors and how can I save the information on it?

📱 Device Issues Software Updates 1x asked 0 variants 2 scripts 3e6a2211_recording-3671239727.txt

Edit Merge

The customer is inquiring about a refund for a case they ordered online.

💳 Account & Billing Bill Questions 1x asked 0 variants 1 scripts 3bea36b5_recording-3668271047.txt

Edit Merge

The customer is not receiving text messages from others.

💬 Messaging SMS Text Messages 10x asked 0 variants 0 scripts 74e7c497_recording-3667447688.txt

Edit Merge

The customer is experiencing issues with voice to text, Waze, and weather not working on their phone due to data connectivity problems.

🌐 Data & Internet No Data Connection 2x asked 0 variants 0 scripts 5c67069b_recording-3666864572.txt

Edit Merge

The phone is not recognized by the computer for data transfer after a charging port repair.

📱 Device Issues Charging 1x asked 0 variants 0 scripts c6d6d0c0_recording-3673326336.txt

Edit Merge

The customer is inquiring about the repair process for a broken phone hinge and whether the damage can be fixed.

📱 Device Issues Physical Damage 2x asked 1 variants 14 scripts 99d6b2b9_recording-3679320100.txt

Edit Merge

Content Moderation

Pending Questions (1651)