Moderation - Admin

Can I transfer contacts from an iPhone to the Flip phone?

💻 Apps & Software Settings Issues 1x asked 0 variants 14 scripts ad9aea31_recording-3665600761.txt

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The customer is experiencing issues with the phone not vibrating and also has problems with picture text and group messages not working.

📱 Device Issues Audio & Sound 2x asked 1 variants 17 scripts a1173ba7_recording-3671254638.txt

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The status of a phone repair and the possibility of picking it up the same day

🏪 Store & Service Device Repair 2x asked 0 variants 0 scripts c24b5153_recording-3671726168.txt

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The customer is inquiring about a missing order for a phone case.

💳 Account & Billing Order Pickup 1x asked 0 variants 5 scripts 8b3bf2e4_recording-3676486689.txt

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Why is my daughter's picture text not working?

💬 Messaging MMS & Media Messages 1x asked 0 variants 11 scripts cb24bbbb_recording-3659329465.txt

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The customer is having issues downloading picture texts while in Israel.

💬 Messaging MMS & Media Messages 1x asked 0 variants 8 scripts 5617cdad_recording-3674494469.txt

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The customer is having trouble sending group messages and inserting contacts into SMS.

💬 Messaging Group Messages 2x asked 1 variants 14 scripts 528fb850_recording-3655832973.txt

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The customer is experiencing a persistent notification issue on their phone and is seeking a solution.

📱 Device Issues Software Updates 1x asked 0 variants 6 scripts 959ce112_recording-3669783306.txt

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Customer is inquiring about the status of their phone repair and replacement after sending it in two months ago.

🏪 Store & Service Device Repair 6x asked 0 variants 0 scripts 22453b25_recording-3652865849.txt

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The customer is unable to connect to Wi-Fi calling on their phone.

🌐 Data & Internet WiFi Issues 1x asked 0 variants 13 scripts 44c7cfbd_recording-3665404240.txt

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The customer is experiencing issues with receiving messages on their FIG phone.

💬 Messaging SMS Text Messages 10x asked 0 variants 0 scripts 90db62f4_recording-3667708669.txt

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The customer is experiencing issues with call quality and receiving picture messages.

📱 Device Issues Audio & Sound 1x asked 0 variants 4 scripts 5a13f119_recording-3678154822.txt

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The customer is experiencing issues with a broken phone hinge after receiving a replacement device.

📱 Device Issues Physical Damage 2x asked 1 variants 13 scripts 6c364edc_recording-3653785548.txt

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How do I send a text message on the Fig Mini phone?

💬 Messaging SMS Text Messages 1x asked 0 variants 2 scripts b8b21a9e_recording-3657911063.txt

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The customer is inquiring about a payment issue that caused their service to end.

💳 Account & Billing Payment Issues 1x asked 0 variants 3 scripts 98766804_recording-3659990296.txt

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The customer is experiencing issues with GPS and app functionality after a software update.

💻 Apps & Software Software Updates 1x asked 0 variants 9 scripts 53f3f254_recording-3674469187.txt

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Why was the phone return request denied after only two days of use?

🏪 Store & Service Device Repair 1x asked 0 variants 2 scripts 6402a96d_recording-3669800083.txt

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The customer's phone battery dies unexpectedly at 10% despite having a new battery and charging port.

📱 Device Issues Battery & Charging 1x asked 0 variants 7 scripts d34f21be_recording-3661944985.txt

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The customer is experiencing issues with both incoming and outgoing calls on one of their phone lines.

📞 Calls & Voice Can't Make Calls 1x asked 0 variants 0 scripts 4f1c916c_recording-3678583712.txt

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How do I return my phone for an exchange and get the new one?

🏪 Store & Service Device Repair 1x asked 0 variants 14 scripts 56427f70_recording-3663567104.txt

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Pending Questions (1651)