Moderation - Admin

How to reset a forgotten password on the phone?

💳 Account & Billing Account Access 23x asked 22 variants 116 scripts ceea44b8_recording-3659288026.txt

Edit Merge

The customer is having issues receiving MMS messages on their phone.

💬 Messaging MMS & Media Messages 8x asked 0 variants 0 scripts 8b622087_recording-3658005947.txt

Edit Merge

The customer is having trouble accessing their messages due to permission settings after a phone update.

💻 Apps & Software Messaging Apps 1x asked 0 variants 0 scripts 5d56f0c6_recording-3668080519.txt

Edit Merge

The customer is unable to receive calls and is going straight to voicemail.

📞 Calls & Voice Can't Receive Calls 11x asked 10 variants 64 scripts 45ac0c1e_recording-3675005729.txt

Edit Merge

How can I send in my broken phones for repair and what are the costs involved?

📱 Device Issues Screen & Display 5x asked 4 variants 28 scripts f1375a0e_recording-3664159950.txt

Edit Merge

The customer is experiencing charging issues with a newly purchased phone.

📱 Device Issues Battery & Charging 1x asked 0 variants 4 scripts 3eafe9c6_recording-3659291764.txt

Edit Merge

Is there an update on a discount for a new phone and how to transfer data from an old phone?

🏪 Store & Service Device Repair 1x asked 0 variants 10 scripts 17a7303b_recording-3662813886.txt

Edit Merge

Can I mail in my daughter's phone for repair after it was locked and I couldn't unlock it?

📱 Device Issues Power & Boot 1x asked 0 variants 15 scripts b07edd3d_recording-3669276238.txt

Edit Merge

The customer is trying to activate a Fig phone with T-Mobile, but they are being told the phone is locked.

📱 Device Issues Power & Boot 1x asked 0 variants 7 scripts 96c7eaf3_recording-3659320393.txt

Edit Merge

The customer is experiencing issues with their phone not charging properly and Waze not functioning due to location permission settings.

📱 Device Issues Battery & Charging 1x asked 0 variants 19 scripts 7119e043_recording-3653670252.txt

Edit Merge

How can I connect my FIG iPod to my HP laptop and update software?

💻 Apps & Software Software Updates 1x asked 0 variants 9 scripts b0f7e13b_recording-3685513798.txt

Edit Merge

How can I install Waze on my new phone?

💻 Apps & Software App Updates 1x asked 0 variants 7 scripts a1771a05_recording-3680210003.txt

Edit Merge

Why is my phone's touch screen not working after a factory reset?

📱 Device Issues Screen & Display 1x asked 0 variants 0 scripts 1ac4fc49_recording-3685123541.txt

Edit Merge

The customer is experiencing issues with sound quality and background noise on their phone.

📱 Device Issues Audio & Sound 1x asked 0 variants 14 scripts a16e5f8d_recording-3682401744.txt

Edit Merge

The customer is having issues receiving an email related to their account.

💳 Account & Billing Account Access 1x asked 0 variants 7 scripts bf444bb4_recording-3685612747.txt

Edit Merge

The customer is inquiring about purchasing a phone case and its availability for shipping.

🏪 Store & Service Order Pickup 1x asked 0 variants 17 scripts 59896fb9_recording-3685947256.txt

Edit Merge

When will the SMS service on my phone be fixed?

💬 Messaging SMS Text Messages 1x asked 0 variants 7 scripts 93c2b905_recording-3686568957.txt

Edit Merge

How can I set up a new phone plan and pick up the SIM card?

💳 Account & Billing Plan Changes 2x asked 1 variants 15 scripts dd0b6463_recording-3685024569.txt

Edit Merge

How can I get a Fig phone with Waze in the UK?

❓ General Inquiry Product Information 2x asked 1 variants 2 scripts 18170319_recording-3680270944.txt

Edit Merge

What can I do about a flimsy phone case that keeps falling off?

📱 Device Issues Physical Damage 2x asked 1 variants 5 scripts e25e2129_recording-3680217077.txt

Edit Merge

Content Moderation

Pending Questions (1630)