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20 resultsQuestions semantically similar to your query. Click "Copy" to copy the best script.
55.4%
match
The customer is experiencing issues with sending text messages, where texts disappear after pressing send and do not show as read.
Best Response (30%)
We are aware of it and we're working on it. And then I have another issue that I have a text message and I keep clicking on it and it doesn't say that it's read. Yes. We are aware of it and that's why we are releasing an update. It's happening to...
52.8%
match
Why am I unable to receive attachments in text messages?
Best Response (45%)
So first, let's check some other systems on your phone to make sure everything is working. So can you tell me if your weather is refreshing?
51.5%
match
What should I do if I'm having problems with the messaging app?
Best Response (45%)
Once the update comes, if you want to wait for a few weeks until the Lakewood store opens so you can come and we can take a look at your phone over there, we can do that if you wish.
50.1%
match
How do I fix issues with sending or receiving text messages?
Best Response (70%)
And once the update happens, then your messages should – your message issue should be solved.
49.7%
match
The customer is experiencing issues with group messages causing the phone to jam and not send or receive messages properly.
Best Response (30%)
That does sound like that is going to be the messaging issue that some customers are facing. There is going to be an update coming out today that is going to be solving that issue.
48.9%
match
How do I fix random issues with receiving text messages?
Best Response (85%)
Okay, once it's on, that's it. You're done. Everything should be working fine.
48.2%
match
What should I do if I'm having problems sending text messages and installing a new app?
Best Response (45%)
Okay, let me refresh your line, it should be working, give it 15 minutes, turn it off and turn it back on please.
47.2%
match
What should I do if I'm having issues with receiving picture texts?
Best Response (30%)
There is an update that's supposed to be coming out today. That's supposed to fix the issues that customers are having with the message app. It includes missing messages, not downloading of the text messages, group messages, and voice memos.
44.5%
match
How do I fix slow performance and message delivery issues in the Fig Messenger app?
Best Response (85%)
So what we're going to do is I'm going to have you go into the settings. And you're going to go to Apps and Notifications. And then you're going to go into the search bar. Press the magnifying glass for me. And then you're going to type in...
44.3%
match
Why are my messages not going through after a plan renewal?
Best Response (45%)
Yes, I would say wait for that instead of flashing your phone. Then we'll figure out from there. But after the update because then we may not have to do that anymore.
44.2%
match
Why am I receiving notifications about Doris Feet and restrictions affecting my message delivery?
Best Response (45%)
Can you go into your settings? And then go to apps and notifications? And then you're going to go to see all apps. And then you're going to go to the top right corner. It's going to have three little dots. You're going to click on that. And...
44.1%
match
How can I fix message delivery issues and Do Not Disturb settings after a recent update?
Best Response (30%)
We are releasing a new update by tomorrow and Sunday, and that's most of the issues.
43.1%
match
What should I do if messages are not coming in and Waze is not working on my Fig phone?
Best Response (45%)
I want you to wait until the update comes, okay? There is a big, big update coming this weekend. Wait until the update comes and all those issues may be fixed.
43.0%
match
Why can't I send a text message with the password?
Best Response (35%)
You need to put the SIM card in the phone.
41.6%
match
Can I get a refund for my phone if messaging is not working?
Best Response (30%)
I can only give you a refund if you purchase it directly through us, okay?
41.4%
match
Why are my text messages being sent twice and how do I fix my music app error?
Best Response (85%)
So first, let's do that one. So go into your settings. And then go to, you know, the same place, app notifications, see all apps, and then go to the music player, and then clear the storage. Don't worry, you're not going to lose any of your...
41.3%
match
Why can't I receive MMS messages after a software update?
Best Response (70%)
Yes. Once my data resets, which it should reset soon, I think in a day or two, then everything should start working again.
40.8%
match
How do I fix issues with sending or receiving picture texts and voice notes after a software update?
Best Response (45%)
Can you do me a favor? Can you go on your weather app? Okay. And once you've opened the weather app, can you tell me if it's able to refresh?
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