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Similar Questions
20 resultsQuestions semantically similar to your query. Click "Copy" to copy the best script.
58.3%
match
What should I do if my phone is not charging properly after a repair?
Best Response (45%)
We send you a label. You go to UPS office with the printed label, and you drop the phone in, and that's it.
55.3%
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How can I send my phone for repair if it's not charging?
Best Response (45%)
Sure, no problem. You ready? Alright. 4306. 13th Avenue. Brooklyn, New York. 11219. Is this the zip code? Yes, this is the code. And you're going to include your name, contact number, email, and a description of what's wrong with the phone.
51.9%
match
Can my phone be fixed today if it's not charging?
Best Response (35%)
If you do come in today to the Borough Park location or the Williamsburg location, do you retain them coming in?
49.3%
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Why is my phone not ringing when people call me?
Best Response (45%)
All right, can we go into your settings? Settings? Yeah. Okay. Settings. Then apps and notifications. Okay. Apps and notifications. Okay. Mm-hmm. And then go to see all apps. I'll see all apps. Okay. And then you're going to scroll down to the...
48.0%
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What can I do if my new phone dies while charging and I need a replacement or loaner phone?
Best Response (45%)
So what we can do is we can send you a loaner phone. So you'd have to put down a down payment for the loaner phone that you'd get back once we get back the loaner phone.
47.6%
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What are my repair options for a phone with a non-working charging port and camera issues?
Best Response (45%)
Right. Okay, so, so technically, let's say we do that, and then we could always come back to do the other stuff, like, does it, does it not make sense, or? Yeah, that's no problem. Just when you bring it in, you put it out, and they'll be able to...
47.1%
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What should I do if my phone shuts off and goes to a loading screen despite having sufficient battery?
Best Response (45%)
I need you to send me an email to info.stateclosure.com with your name, your phone number, and your address. Okay? I will be sending you a label so you don't have to pay for the shipping, so you can send the phone.
46.9%
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What should I do if the touchscreen stopped working and the battery is losing power?
Best Response (45%)
You ship it in to the Borough Park location with all your information, so your first name, last name, email address, and contact number, and then what's wrong with the phone.
46.8%
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What should I do if my phone won't turn on and might be water damaged?
Best Response (45%)
Your name, your phone number, the description of what exactly is wrong with your phone, and your email.
46.0%
match
What can be done to save a phone that was dropped in water?
Best Response (45%)
You can try connecting it to the computer. So you can put the battery in, try to power it on. I know you said it doesn't turn on, but try pressing the power button, and then connecting it to the computer, and see if the computer recognizes the...
45.1%
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What should I do if I did not receive a battery after a phone repair?
Best Response (75%)
Okay. So we got your information. We're going to send you a new battery to the address you just gave us.
45.0%
match
What are my repair options for a phone with non-working vibration?
Best Response (45%)
If maybe out of warranty, I would say double check with them and see. But there is a repair person there, so you can go there and let them know about the issue.
44.4%
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What should I do if the front screen of my phone is not working properly?
Best Response (45%)
For hardware, for that front screen, it would be two months, but I mean, you did let us know about it. So I can, you know, mark your name down so that if you're not back between like two months, like maybe three months or whatever, you have time....
42.3%
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What should I do about my phone that needs a motherboard replacement and I don't have a loaner phone?
Best Response (45%)
If I get your email, we can send you a link to a loaner phone. So, you'll put down a down payment of $100. And then we'll be able to send you a loaner phone.
42.3%
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What should I do about a water-damaged phone with multiple issues?
Best Response (45%)
Text me your address. I need you to send me an email. I can send you an email. Okay. Your name, your phone number and your, yes, your name, your phone number and your, and your address. And I will be sending you a shipping label so you can ship...
41.8%
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What are my options for repairing or replacing my water-damaged phone?
Best Response (45%)
You would send your phone in, and we would see how far the water got. If the water got into the motherboard and the shell, we would then switch out the shell and the motherboard, and that would cost $250.
41.8%
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How do I send my phone in for repair if the earpiece is not working?
Best Response (45%)
What I can do is I can send you a link to an email address so that you can choose to deposit down and pull out your information so we can send you a loaner phone.
41.6%
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The phone keeps shutting off randomly and flashing the FIG logo.
Best Response (45%)
We have to take a look at the phone, okay? You can send it to us so we can fix it. We will take a whole look at it and please let me give you the address so you can send it and we will do our best to fix it for you.
41.0%
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Why was I charged $80 for a phone screen repair that was supposed to be free?
Best Response (45%)
Go to the wallet's location. Go with the receipt that you bought it at a certain time. We can see when it was brought into the repair. If it was a month after you bought it, it will be free.
41.0%
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Why is my phone's touch screen not working after a factory reset?
Best Response (45%)
If you'd like, you can go down to Avenue J if it's close to you, and you can check to see if they have it.
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